Senior Cloud Service Engineer

Pearson; Bengaluru; Hybrid; INR 1,500,000 - 2,000,000; Full time

Job summary

Pearson is seeking a Senior Cloud Service Engineer to support Oracle Database services in Bengaluru. This role requires strong database administration and communication skills, along with a BS degree in Computer Science or related fields.

The ideal candidate will manage and maintain middleware, deploy development code, and troubleshoot issues within production environments. The position requires hybrid work flexibility and offers a full-time schedule.

Qualifications

• 6+ years experience supporting an Oracle Applications Environment.
• Experience with administration of Oracle Database 12c or higher.
• Prior experience administering applications in Linux command-line environment.

Responsibilities

• Support all Oracle Database services for applications.
• Deploy development code and assist developers with troubleshooting.
• Manage and maintain Middleware for Production Environments.

Skills

Communication skills

Database administration

Customer service skills

Technical skills

Linux command-line

Cloud services (AWS)

Java programming

Education

BS degree in Computer Science or related technical field

Tools

Oracle Database

Oracle E-Business Suite

WebLogic

Amazon Web Services

Oracle Fusion Middleware

Job description

Senior Cloud Service Engineer

The Finance and Database Services team is looking for a strong Database Administrator to join our team! The ideal candidate would be an excellent team player, communicated, and self started with strong technical and customer service skills.

This role is based Bangalore, but will have a planned regular working shift of Eastern Time US Hours.

See below for responsibilities and qualifications of what we are looking in our next team member!

Responsibilities

• Support all Oracle Database services for all applications supporting our ERP environment, including Database, Infrastructure, and Middleware.
• Deploy development code.
• Assist developers and testers with troubleshooting and recommendations, including but not limited to performance and functionality.
• Respond to outages of the environment and correct issues.
• Routinely patch Oracle Database, Infrastructure, Middleware, and Applications.
• Provide required Application Administration of Non-Production Environments to Support Development and Testing.
• Manage, Monitor, and Maintain Middleware for Production Environments to ensure maximum availability and performance.
• Provide Application Design and Architecture expertise to support ERP and associated applications.

Qualifications

• BS degree in Computer Science or related technical field involving systems engineering (e.g., physics or mathematics), or equivalent practical experience.
• 6+ Years Experience Supporting an Oracle Applications Environment

Preferred Qualifications

• Six or more years relevant experience supporting database, infrastructure, and middleware associated with one or more of the following applications:
• Oracle E-Business Suite
• Oracle Master Data Management
• Oracle Advanced Supply Chain Planning
• Oracle Business Intelligence (OBI)
• Hyperion Financials and Planning
• Oracle Database
• Oracle Data Integrator
• Kofax Markview
• Oracle Identity Management
• Oracle Access Manager
• Oracle Governance and Regulatory Compliance
• Experience with administration of Oracle Database 12c or higher, including installation, backup and recovery, password changes, etc.
• Experience with administration of WebLogic 12 and/or Oracle Fusion Middleware (11g/12c)
• Experience working with Discover, OHS, Oracle Forms and Reports
• Knowledge of XML technologies, WS-*, SOAP, REST and other web service standards
• Understanding of the java language – common class files, command line configuration options, ability to interpret Java errors in log files
• Experience with systems and software engineering/development concepts and techniques
• Experience with Amazon Web Services or other public cloud providers.
• Prior experience administering applications and software in Linux command-line environment (OEL/RHEL 6.x/7.x/8.x preferred), including ability to use Linux commands and tools to troubleshoot issues, parse and evaluate log files and ability to write and revise bash scripts.
• Able to interact professionally with customers, developers, and colleagues
• Excellent written and verbal communication skills

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [e-mail].

Job: Engineering

Job Family: TECHNOLOGY

Organization: OCTO

Schedule: FULL_TIME

Workplace Type: Hybrid

Req ID: 24252