Role Description
Windows Directory Services
Note:- Only Night Shifts.
( The candidates are not willing to work in night shifts in general. The shifts will be rotated once in three months; they need to adhere to the policies and cannot reject the shift.)
Job Description
Standard for all Tracks
Primary requirements 4+ years of experience in
- Windows Administration
- PKI
- KERBEROS
- Group Policies
- Replication
- Networking
- Performance Tuning
- Patch Management
- Windows Upgrades into production environment
- Windows Hello
- Distributed File System DFS maintenance and design
- Active Directory Federation Services ADFS infrastructure management
- Directory integration with Microsoft Azure via Azure A D Connect including customer facing or customer support roles
- Need to be flexible to work in shifts following US holiday calendar Majority work time will be EST time zone
Soft Skills
- Leadership handle technically challenging and politically sensitive customer situations
- Strong communications skills Excellent spoken and written English communication
- Effective polished interaction with customer to gather information quickly explain customer responsibilities in resolving issue communicate next steps and status and inspire confidence
- The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues directly supports customers through telephone email and chat services as applicable
- Demonstrable troubleshooting skills
- Cross team collaboration
Active Directory
- Multi forest management within the Active Directory as well as dealing with one way and two way trust relationships and ADFS
- Active Directory re structuring and object migration
- Group Policy design management and troubleshooting
- Active Directory replication topologies including Site Sitelinks and Bridgehead Servers
- DNS Server management including DNS zone migration design and configuration
- DHCP Server management and IP address management
- AD replication Site Link Sites services Account lockout
- DFS Management Group policy Windows Time
- Kerberos
- GPO
- AD replication PowerShell
- Active Directory Federation Service ADFS
- FSMO Roles PKI