Senior Citrix/AVD Engineer

Jobtailor

Kondapur

On-site

INR 4,000,000 - 7,000,000

Full time

5 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Jobtailor in India is seeking a senior Citrix/Azure Virtual Desktop specialist to provide end-to-end managed services and EUC platform health. You will lead operational support, implement IaC-driven automation, and ensure security baselines and DR readiness.

You will collaborate with architects and clients to meet SLAs, mentor junior engineers, and help deliver ongoing platform improvements while handling escalations.

Qualifications

7+ years of experience supporting Citrix Virtual Apps and Desktops or Azure Virtual Desktop in a managed services or enterprise environment.
Hands-on experience with Citrix Studio, Director, NetScaler (Gateway), Citrix Policy, Machine Catalogs, and Delivery Groups
Experience deploying and managing Azure Virtual Desktop (AVD)
Understanding of existing IaC tools such as Terraform, Ansible, Packer, or PowerShell scripting
Experience with Azure Resource Manager (ARM) and virtual networking in Microsoft Azure
Familiarity with endpoint management and thin client configurations, such as Stratodesk, IGEL, and Unicon
Solid understanding of Group Policy Objects (GPO), Active Directory, DNS, and Windows desktop/server internals
Exposure to ITSM ticketing tools such as ServiceNow and Remedy
Az-104, AZ-140, or Citrix Certified Associate – Virtualization
Experience with Citrix Cloud services and hybrid configurations
Understanding of Zero Trust, conditional access, and modern endpoint security integrations
Experience automating repetitive administration tasks or builds via Nerdio Runbooks or similar tools

Responsibilities

Provide operational support for Citrix and AVD environments, including daily health checks and incident remediation
Administer and optimize Nerdio Manager for Enterprise and Citrix Director/Studio configurations
Manage Citrix Virtual Apps and Desktops, Citrix Gateway, and endpoint management integrations
Implement IaC-driven automation for environment provisioning and changes
Monitor, analyze, and improve system performance, availability, and security posture
Deploy and enforce group policies, security baselines, and compliance configurations
Develop and maintain operational documentation, runbooks, and support playbooks
Collaborate with internal architects and client stakeholders to meet SLAs
Participate in disaster recovery planning, testing, and execution for hosted EUC environments
Respond to escalated tickets and act as a technical escalation point
Mentor junior engineers and technicians through knowledge transfer
Support daily incidents, long-term platform health, governance, and continuous improvement
Occasionally contribute to project delivery initiatives

Skills

Citrix Virtual Apps And Desktops

Azure Virtual Desktop (AVD)

Citrix Studio

Citrix Director

NetScaler (Gateway)

Terraform

Ansible

PowerShell Scripting

Active Directory

Windows Desktop/Server Internals

Tools

Nerdio Manager For Enterprise

ServiceNow

Remedy

Imprivata

Azure Resource Manager (ARM)

Job description

Provide operational support for managed Citrix and AVD environments, including daily health checks, patching, upgrades, and incident remediation
Administer and optimize Nerdio Manager for Enterprise and Citrix Director/Studio configurations
Manage Citrix Virtual Apps and Desktops, Citrix Gateway (NetScaler), and endpoint management integrations
Implement solutions using existing Infrastructure as Code (IaC) for environment automation
Monitor, analyze, and improve system performance, availability, and security posture
Deploy and enforce group policies, security baselines, and compliance configurations
Develop and maintain operational documentation, runbooks, and support playbooks
Collaborate with internal architects and client stakeholders to maintain platform integrity and meet SLAs
Participate in disaster recovery planning, testing, and execution for hosted EUC environments
Respond to escalated tickets and serve as a technical escalation point for L1/L2 support teams
Mentor junior engineers and technicians through knowledge transfer
Support daily incidents, long-term platform health, governance, and continuous improvement
Occasionally contribute to project delivery initiatives

Requirements

7+ years of experience supporting Citrix Virtual Apps and Desktops or Azure Virtual Desktop in a managed services or enterprise environment
Hands-on experience with Citrix Studio, Director, NetScaler (Gateway), Citrix Policy, Machine Catalogs, and Delivery Groups
Experience deploying and managing Azure Virtual Desktop (AVD)
Understanding of existing IaC tools such as Terraform, Ansible, Packer, or PowerShell scripting
Experience with Azure Resource Manager (ARM) and virtual networking in Microsoft Azure
Familiarity with endpoint management and thin client configurations, such as Stratodesk, IGEL, and Unicon
Solid understanding of Group Policy Objects (GPO), Active Directory, DNS, and Windows desktop/server internals
Exposure to ITSM ticketing tools such as ServiceNow and Remedy
Ability to troubleshoot complex issues independently and communicate clearly with customers
Experience with Imprivata support and implementation, including integration with virtual desktops and authentication workflows is a plus
Microsoft certifications such as AZ-104, AZ-140, or Citrix Certified Associate – Virtualization
Experience with Citrix Cloud services and hybrid configurations
Understanding of Zero Trust, conditional access, and modern endpoint security integrations
Experience automating repetitive administration tasks or builds via Nerdio Runbooks or similar tools

Core Competencies

Demonstrates extensive experience in managing Citrix Virtual Apps and Desktops, Azure Virtual Desktop, and operational support for managed environments. Proficient in Infrastructure as Code (IaC) tools, security compliance, and mentoring junior engineers.

Highest-signal resume keywords