Senior Business Systems Analyst (Finance Systems)

Bee Talent Solutions; Pune District; On-site; INR 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Job summary

Bee Talent Solutions is seeking a Senior Business Systems Analyst to support the Finance Systems landscape (OTR, P2P, RTP) as the first line of operational relief. The role blends hands-on incident resolution with SOX/ITGC rigor, working with Business Systems Analysts and Architects to implement enhancements.

The position is based in Pune, supporting primarily US stakeholders within Procore’s Finance Systems Operations framework and its global team.

Qualifications

• Bachelor's degree in Finance, IT, or related field.
• 5+ years of experience as a Business Systems Analyst in financial applications.

Responsibilities

• Serve as the first contact for Finance issues across NetSuite, Zuora, Coupa, Zip, Concur, Blackline.
• Triage, troubleshoot, and resolve incidents within Jira Service Management while meeting SLAs.
• Monitor scheduled jobs, batch processes, and API health across the finance stack.
• Support change management and documentation for SOX/ITGC controls.

Skills

SOX/ITGC control

ITSM ticketing

Finance systems knowledge

Stakeholder communication

Global collaboration

Education

Bachelor's degree in Business/Finance/IT

Tools

Jira Service Management

ServiceNow

Job description

Our client is seeking a Senior Business Systems Analyst to serve as the first level of operational support for our Finance Systems landscape, spanning Order-to-Revenue (OTR), Procure-toPay (P2P), and Record-to-Plan (RTP) applications. This role is the primary point of contact for Finance stakeholders Accounting, AP, Procurement, Revenue, and FP&A — when something breaks, needs monitoring, or requires a routine change, balancing hands-on operational support with SOX/ITGC rigor.

The role is structured around a 70/30 model: approximately 70% running the business (incident resolution, access management, job monitoring, and change management operations) and 30% supporting enhancement work on the finance systems architecture, in partnership with the Business Systems Analysts and Architects who lead those initiatives.

Responsibilities:

• Serve as the first point of contact for Finance stakeholders raising issues across NetSuite, Zuora Billing & Revenue, Coupa, Zip, Concur, Blackline, and related integrations
• Triage, troubleshoot, and resolve (or elevate) incidents within Jira Service Management, maintaining SLAs
• Handle small-to-medium service requests — workflow tweaks, approval routing updates, new user groups — without disrupting the broader architecture Job & Integration Monitoring - Proactively monitor scheduled jobs, batch processes, and API/integration health across the finance systems stack

Job & Integration Monitoring

• Proactively monitor scheduled jobs, batch processes, and API/integration health across the finance systems stack
• Investigate job failures and data sync errors, coordinating with engineering and platform owners on remediation
• Maintain monitoring documentation and escalation runbooks

SOX & ITGC Operations

• Access Management: Process access provisioning/deprovisioning requests and support recurring User Access Reviews (UARs) with complete, audit-ready evidence
• Change Management: Verify production changes carry the required testing, approval, and documentation per Procore's SOX change management procedures; support internal and external auditors (e.g., PwC, Protiviti, Deloitte) during walkthroughs and testing - Maintain control evidence and documentation to support quarterly and annual SOX 404 testing

Support Finance Architecture Enhancement

• Support — not lead — enhancement initiatives across OTR, P2P, and RTP that are owned by senior Business Systems Analysts and Architects
• Translate business requirements into Jira user stories and acceptance criteria under the direction of the project lead
• Participate in configuration, QA/UAT testing, and data validation for system enhancements and integrations
• Contribute to technical and process documentation for new configurations, features, and workflows

Requirements:

• Bachelor's degree in Business Administration, Finance, Information Technology, or a related field
• 5+ years of experience as a Business Systems Analyst supporting financial systems in an operational/support capacity (assumption — adjust to your leveling bands)
• Strong ITGC/SOX background, with hands-on experience in Access Management, Change Management, and Job/Integration Monitoring controls
• Working knowledge of one or more core finance systems: NetSuite, Zuora Billing & Revenue, Coupa, Zip, Concur, Blackline, or Salesforce CPQ
• Experience with ticketing/ITSM tools such as Jira Service Management or ServiceNow, and familiarity with SLA-driven support models
• Experience operating in a SOX-controlled, public-company environment - Strong written and verbal communication skills, with the ability to work effectively across a distributed, global team (Pune-based, supporting primarily US stakeholders)
• Comfortable balancing daily operational demands with structured project support work
• The Finance Systems Operations team sits within Procore's Finance & Legal Technology (FLTECH) organization and plays the first-line role in keeping our Finance stakeholders across Accounting, AP, Procurement, and Revenue running smoothly — grounded in Procore's values of Openness, Optimism, and Ownership.

Benefits:

Bee Talent Solutions offers a competitive benefits package for eligible full-time employees, including medical, dental, and vision coverage. Additional details regarding eligibility and plan offerings will be provided during the interview and onboarding process.