Senior Business Project Manager Finance

IHG Hotels & Resorts; Gurgaon; Hybrid; INR 2,500,000 - 4,000,000; Full time

Benefits offered by this job

Hybrid working

Room discounts

Recharge days

Volunteer days

myWellbeing framework

Job summary

IHG Hotels & Resorts in India is seeking an experienced transformation leader to own end-to-end delivery of strategic Finance initiatives. You will move between definition, discovery, design, and benefits realisation, shaping practical delivery recommendations with cross‑functional teams.

You will build integrated delivery plans, manage risk and governance, and influence senior stakeholders without formal authority.

Qualifications

• Experience managing significant transformation initiatives from definition through implementation, adoption, and benefits realisation.
• Strong project or programme management capability across scope, planning, resources, cost, quality, risk, governance, and delivery.
• Strong business analysis capability, including discovery, evidence gathering, root‑cause analysis, option development, and recommendation writing.
• Experience working across complex organisations, multiple geographies, and multidisciplinary teams without relying on direct authority.
• Experience of operational transition, change adoption, capability transfer and benefits realisation.
• Bachelor’s degree and recognised qualification in project, programme, business analysis, or change-management.

Responsibilities

• Manage end-to-end delivery of strategic Finance initiatives, from definition through implementation and benefits realisation.
• Translate Finance priorities into a delivery plan covering outcomes, scope, measures, milestones, resources, costs, and decisions.
• Coordinate structured discovery across process, data, controls, technology, and operating model.
• Analyse root causes, risks, constraints, trade-offs, and opportunities; prepare concise options, recommendations, business cases, and decision materials.
• Apply elimination, simplification, standardisation, and automation to reduce legacy complexity.
• Contribute to practical future-state processes and operating arrangements with SME partners.
• Create and maintain an integrated delivery plan with clear ownership across Finance, Technology, and contributing teams.
• Maintain momentum through follow-up, early intervention, and disciplined resolution of blockers.
• Establish governance and transparent reporting on scope, progress, cost, quality, benefits, risks, dependencies, and decisions.
• Build relationships with senior Finance leadership, Global Process Owners, Technology, and partners.
• Navigate difficult conversations with clarity and influence without formal authority.
• Ensure change adoption and capability transfer for sustainable operation.
• Support definition of measurable benefits and track value realisation.

Skills

Project management

Programme management

Business analysis

Change management

Stakeholder management

Communication skills

Delivery leadership

Financial transformation

Education

Bachelor’s degree (Business/Finance/Tech/Transformation)

recognised project/programme/business analysis/change-management qualification

Tools

ERP

EPM

Data platforms

Workflow automation

Job description

Job Description:

More than a traditional project management role. This is not a conventional project manager position. You will be responsible for helping ensure the quality of the outcome, not simply the completion of tasks, plans, or project documentation.

You will support work from initial definition and discovery through design, mobilisation, execution, transition, adoption, and benefits realisation. You will develop an effective understanding of underlying processes, data, controls, operating model, and enabling technology, and use that insight to partner with colleagues, test assumptions, and shape practical delivery recommendations.

Working across Finance, Technology, and other enterprise functions, working with multidisciplinary teams whose members may not report directly to you. You will create clarity in ambiguous situations, maintain momentum through uncertainty, and provide balanced advice when the evidence does not support the preferred direction.

Success will be measured by whether initiatives achieve their intended business outcomes and leave behind sustainable processes, adopted change, stronger capability and the benefits set out from the start.

What You Will Do

• Manage end-to-end delivery of strategic Finance initiatives, from definition and discovery through implementation, transition, and benefits realisation.
• Translate Finance priorities into a clear delivery plan covering outcomes, scope, measures, milestones, resources, dependencies, costs, and decisions.
• Support and co-ordinate structured discovery across process, people, data, controls, technology, customer experience, and operating model, separating evidence from assumptions and inherited practice.
• Analyse root causes, risks, constraints, trade-offs, and opportunities, and prepare concise options, recommendations, business cases, and decision materials to support senior stakeholders.
• Apply the principles of eliminate, simplify, standardise, and automate, challenging activity that reproduces legacy complexity or digitises inefficient work.
• Contribute to practical future-state processes and operating arrangements that consider roles, automation, data, controls, skills, service experience, and operational resilience together in partnership with functional subject matter experts.
• Create and maintain an integrated delivery plan, establishing clear ownership and agreeing specific commitments across Finance, Technology, and contributing teams.
• Maintain momentum through active follow-up, early intervention, and disciplined resolution of blockers, replanning when assumptions or circumstances change.
• Establish proportionate governance and provide transparent information on scope, progress, cost, quality, benefits, risks, dependencies, and decisions.
• Build effective working relationships across senior Finance leadership, Global Process Owners, Technology, operational teams, consulting partners, and multiple subject matter experts.
• Navigate difficult conversations with clarity and respect, influence without formal authority and help stakeholders reach decisions that support the intended outcome.
• Treat change, adoption, and capability transfer as core delivery responsibilities, ensuring the receiving organisation can operate the new process or service sustainably.
• Support the definition of measurable benefits, track value realisation and capture learning that can be reused across Finance and the wider organisation.

What You Will Bring

You will bring strong experience of managing complex Finance, technology, process, or operating-model transformation, together with the judgement, resilience and ownership needed to deliver in a global, matrixed organisation.

You will be comfortable moving between delivery context and project detail. You will know how to create structure from ambiguity, build an objective evidence base, challenge constructively and stay focused when progress becomes difficult.

You are likely to have:

• Demonstrated success managing significant transformation initiatives from definition through implementation, adoption, and benefit realisation.
• Strong project or programme management capability across scope, planning, resources, cost, quality, risk, governance, and delivery.
• Strong business analysis capability, including discovery, evidence gathering, root‑cause analysis, option development, and recommendation writing.
• Experience of process transformation and future‑state operating model design, with the ability to connect people, process, data, controls, technology, and customer experience.
• Experience working across complex organisations, multiple geographies, and multidisciplinary teams without relying on direct authority.
• Ability to work confidently with senior leaders and governance forums, supported by clear written communication, strong facilitation, and sound judgement under pressure.
• Experience of operational transition, change adoption, capability transfer and benefits realisation.
• A bachelor's degree in Business, Finance, Technology, Transformation or a related discipline, or equivalent relevant professional experience.
• A recognised project, programme, business analysis, or change‑management qualification or demonstratable experience.
• Strong written and spoken English.

Experience in Finance operations, accounting services or Finance systems would be valuable, as would exposure to ERP, EPM, data platforms, workflow, automation, process intelligence, or AI‑enabled transformation.

What Will Make You Stand Out

The strongest candidates will combine delivery discipline with genuine curiosity about how the business works. You will look beyond visible project activity to understand the underlying, processes, data, controls, technology, and operating context.

You will be able to form an evidence‑based view and express it with confidence and respect. You will know when to persist, when to adapt and when to escape, while keeping stakeholders aligned around the intended outcome.

You will also understand that project completion is not the same as value realisation. You will focus on whether the change is adopted, whether the receiving organisation can sustain it and whether the promised improvement in cost, capacity, control, service, experience, or decision quality is evidenced.

Above all, you will take ownership for turning delivery intent into practical, well‑governed and sustainable outcomes.

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.