Senior Business Analyst

Synapseindia; Dadri; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

SynapseIndia is seeking a seasoned Business Analyst / Presales Consultant to engage with clients across the US, UK, Europe, and Australia. You will gather requirements, map processes, and craft BRD/FRD while collaborating with architects to design scalable Web, Cloud, and AI-enabled solutions.

You will lead workshops, prepare proposals, and support project planning, with strong emphasis on AI, security, and integrations. Prior experience in global client services is essential.

Qualifications

• 5-6 years of experience in Business Analysis, Solution Consulting, Enterprise Applications, Presales, or Digital Transformation.
• Minimum 5 years in a customer-facing consulting role.
• Experience with international clients across US, UK, Europe, or Australia.
• Experience in proposal preparation, solution consulting, and AI-enabled business solutions is highly desirable.

Responsibilities

• Partner with BD during client meetings, discovery workshops, and solution discussions.
• Understand customer business objectives, challenges, and processes.
• Gather, analyse, validate, and document business and functional requirements.
• Translate business needs into scalable technology solutions.
• Recommend technology solutions based on value, scalability, security, and feasibility.
• Bridge between business stakeholders and technical teams.
• Collaborate with Solution Architects and Engineering to design solutions for Web, Mobile, Enterprise, SaaS, Cloud, and AI-enabled apps.
• Support High-Level Solution Design and Functional Documentation.
• Support Business Process Flows and Technology Recommendations.
• Support Client Presentations, SOWs, RFP/RFI responses & proposals.
• Support Estimation and Solution Planning; participate in PoCs and MVP planning.
• Ensure knowledge transfer from Presales to Delivery.

Skills

Business Analysis

Requirement Gathering

BRD/FRD Preparation

User Stories

Process Mapping

Stakeholder Management

Solution Consulting

Digital Transformation

Workshop Facilitation

Executive Presentations

Enterprise Applications

Cloud Platforms

APIs & System Integrations

Microservices

Databases

SaaS Platforms

AI & ML Fundamentals

Security Best Practices

Python

Node.js

React

Flutter

AWS

Azure

Google Cloud

Salesforce

Zoho

Odoo

ERPNext

OpenAI

LangChain

Vector Databases

Tools

Python

Node.js

React

Flutter

AWS

Azure

Google Cloud

Salesforce

Zoho

Odoo

ERPNext

OpenAI

LangChain

Vector Databases

Job description

What is the work?

• Partner with Business Development during client meetings, discovery workshops, and solution discussions.
• Understand customer business objectives, challenges, and operational processes.
• Gather, analyse, validate, and document business and functional requirements.
• Translate business needs into scalable and commercially viable technology solutions.
• Recommend suitable technology solutions based on business value, scalability, security, and implementation feasibility.
• Act as the bridge between business stakeholders and technical teams.
• Collaborate with Solution Architects and Engineering teams to design solutions for Web & Mobile Applications, Enterprise Software & SaaS Platforms, Cloud Solutions, Digital Transformation, Workflow Automation, and AI-enabled Applications.
• Support High-Level Solution Design.
• Support Functional Solution Documentation.
• Support Business Process Flows.
• Support Technology Recommendations.
• Support Client Presentations.
• Support SOWs, RFP/RFI Responses & Technical Proposals.
• Support Project Estimation and Solution Planning.
• Identify opportunities to leverage technologies such as Generative AI, AI Agents & Agentic Workflows, LLMs & RAG, OCR & Intelligent Document Processing, and Machine Learning & Predictive Analytics.
• Evaluate AI solutions based on business value and implementation feasibility.
• Support project estimation and planning.
• Participate in PoCs and MVP planning.
• Ensure effective knowledge transfer from Presales to Delivery.
• Provide business and functional guidance throughout the project lifecycle.

What skills and experience are we looking for?

• Business Analysis & Requirement Gathering.
• BRD / FRD Preparation.
• User Stories & Process Mapping.
• Stakeholder Management.
• Solution Consulting.
• Digital Transformation.
• Workshop Facilitation.
• Executive Presentations.
• Strong understanding of Enterprise Applications.
• Strong understanding of Cloud Platforms.
• Strong understanding of APIs & System Integrations.
• Strong understanding of Microservices.
• Strong understanding of Databases.
• Strong understanding of SaaS Platforms.
• Strong understanding of AI & ML Fundamentals.
• Strong understanding of Security Best Practices.
• Exposure to technologies such as Python, Node.js, React, Flutter, AWS, Azure, Google Cloud, Salesforce, Zoho, Odoo, ERPNext, OpenAI, LangChain, and Vector Databases will be an advantage.
• 5-6 years of experience in Business Analysis, Solution Consulting, Enterprise Applications, Presales, or Digital Transformation.
• Minimum 5 years in a customer-facing consulting role.
• Experience working with international clients across the US, UK, Europe, or Australia.
• Experience in proposal preparation, solution consulting, and AI-enabled business solutions is highly desirable.