Senior Business Analyst

Expian Technologies; Bengaluru; Presencial; INR 1.600.000 - 2.400.000; Jornada completa

Descripción de la vacante

Expian Technologies in Bengaluru is seeking a Senior Implementation Consultant to lead end-to-end product implementations for enterprise customers, collaborating with product, support and engineering teams to ensure successful deployments, integrations, and onboarding.

You will facilitate workshops, document requirements in Confluence, and translate complex technical concepts into clear business terms for both technical and non-technical stakeholders.

Formación

• 6+ years of professional experience as Implementation Consultant.
• Experience at a Big 4 consultancy or equivalent tier-one firm.
• Strong business analysis toolkit: elicitation, stakeholder management, process mapping, documentation.
• Experience with technology and data implementations, esp. financial services or SaaS.
• Translate complex technical concepts into clear business requirements.
• Proficient in business process modelling (BPMN, UML, swimlane diagrams).
• Familiar with Agile delivery frameworks (Scrum/Kanban) and Jira/Confluence.
• Basic exposure to SQL.

Responsabilidades

• Collaborate with product management and delivery teams to analyze user needs and requirements.
• Create artefacts including user stories, backlog items, specs, processes and admin tasks.
• Support end-to-end technology and data implementations, including integrations and reporting.
• Facilitate workshops and presentations for technical and non-technical audiences.
• Coordinate with engineers, PMs, QA, UX and other stakeholders through project stages.
• Maintain professionalism and client-facing confidence, with strong cultural awareness.
• Document requirements, processes, and solutions using Confluence for traceability.

Conocimientos

Implementation consulting

Business analysis

Stakeholder engagement

Process mapping

Data integrations

APIs & data pipelines

UML/BPMN modelling

Educación

Bachelor's degree in CS or related field

Herramientas

JIRA

Confluence

Descripción del empleo

We are seeking a highly skilledSenior Implementation Consultant tosupport the execution of the end-to-end implementation of our products or solutions for enterprise customers. You will work closely with customers, product, support, and engineering teams to ensure successful deployments, integrations, and onboarding.

Roles and Responsibilities

• Collaborating with internal stakeholders, Product management, and the product software delivery teams to analyse user needs and functional requirements.
• Creating artefacts, including user stories, Product Backlog Items, specification or support documents, process flows and carrying out related admin tasks
• Support end-to-end technology and data implementations, including PaaS platforms, integrations, and reporting solutions.
• Facilitate workshops, virtual sessions, and presentations to communicate complex concepts clearly to both technical and non-technical audiences.
• Liaising with Software Engineers, Project Managers, QA team, UX team and other stakeholders during various stages of the Project.
• You should possess a high level of professionalism, cultural awareness, and confidence when interacting with clients.
• Document requirements, processes, and solutions using tools like Confluence, ensuring clarity and traceability for future reference.

Key Requirements

• 6+ years of professional experience as anImplementation Consultant.
• Prior work experience at aBig 4 consultancy (PwC, Deloitte, EY, KPMG) or equivalent tier-one consulting/financial companies.
• StrongBusiness Analysis toolkit, including requirements elicitation, stakeholder management, process mapping, and documentation.
• Demonstrated experience intechnology and data implementations, ideally within financial services, SaaS platforms, or data-heavy projects.
• Ability to translate complex technical concepts (data pipelines, APIs, integrations, reporting) into clear business requirements.
• Proficiency inbusiness process modelling (BPMN, UML, swimlane diagrams).
• Familiarity withAgile delivery frameworks (Scrum/Kanban) and familiarity with tools such asJIRA and Confluence.
• Basic exposure to SQL (if you have development experience, then its a plus).

Special Requirements

• Analytical and structured thinker with strong attention to detail.
• Proven track record of working effectively in distributed, international teams.
• Bachelor’s degree or higher in computer science, related field, or equivalent work experience.
• Proactive, self-starter comfortable working in ambiguous and fast-paced environments.
• Collaborative mindset with the ability to build trust and foster strong relationships across teams.
• Excellent written and verbal communication skills for remote-first collaboration.