Senior Banking Officer

Lorven Technologies; Chennai District; On-site; INR 250,000 - 350,000; Full time

Job summary

Lorven Technologies in Chennai, India invites applications for a Banking Customer Service role to assist customers with information on banking products, support onboarding, and handle transactions. The role involves verifying documents, performing KYC/AML checks, and addressing queries and service requests promptly.

The position focuses on delivering professional customer service, handling deposits, withdrawals, and transfers, and ensuring compliance with regulatory requirements in day-to-day

Responsibilities

• Provide information and assistance on banking products such as savings accounts, current accounts, loans, cards, and digital banking services.
• Verify customer documents and perform KYC/AML checks in accordance with regulatory requirements.
• Handle customer queries, complaints, and service requests professionally and promptly.
• Support account opening, account maintenance, and customer onboarding processes.-to-day responsibilities for this role.
• Manage customer accounts, deposits, withdrawals, transfers, and other banking transactions.

Job description

Role & responsibilities:

• Provide information and assistance on banking products such as savings accounts, current accounts, loans, cards, and digital banking services.
• Verify customer documents and perform KYC/AML checks in accordance with regulatory requirements.
• Handle customer queries, complaints, and service requests professionally and promptly.
• Support account opening, account maintenance, and customer onboarding processes.-to-day responsibilities for this role.

• Manage customer accounts, deposits, withdrawals, transfers, and other banking transactions.