Personal Banker Inbound

Kotak Mahindra Bank; Hyderabad; On-site; INR 250,000 - 450,000; Full time

Job summary

Kotak Mahindra Bank is looking for a candidate to process customer transactions like deposits and withdrawals accurately. You'll need 1-2 years of experience in banking or customer service and must be less than 27 years old.

Your role includes handling cash and cheques, verifying customer identity, and maintaining cash drawers. You'll also cross-sell banking products and resolve customer queries while adhering to regulatory guidelines.

Qualifications

• 1-2 years of experience in banking/customer service.
• Less than 27 years of age.
• Knowledge of KYC/AML guidelines.

Responsibilities

• Process customer transactions such as deposits, withdrawals, transfers, and payments accurately.
• Handle cash, cheques, and other financial instruments in line with bank policies.
• Ensure proper verification of customer identity and documents.
• Maintain cash limits and balance cash drawers at the end of each shift.
• Cross-sell basic banking products like savings accounts, deposits, and cards.
• Address customer queries and provide prompt resolution.
• Adhere to regulatory and compliance guidelines (KYC, AML norms).
• Maintain proper transaction records and documentation.

Skills

Customer service

Cash handling

Job description

Role & responsibilities

• Process customer transactions such as deposits, withdrawals, transfers, and payments accurately
• Handle cash, cheques, and other financial instruments in line with bank policies
• Ensure proper verification of customer identity and documents
• Maintain cash limits and balance cash drawers at the end of each shift
• Cross-sell basic banking products like savings accounts, deposits, and cards
• Address customer queries and provide prompt resolution
• Adhere to regulatory and compliance guidelines (KYC, AML norms)
• Maintain proper transaction records and documentation

Preferred candidate profile

1-2 years of experience in banking/customer service

Age

Less than 27 Years