Senior Bank Officer Branch Banking

AU SMALL FINANCE BANK; Pathankot; On-site; INR 300,000 - 600,000; Full time

Job summary

AU Small Finance Bank is seeking a Bank Officer – CASA (Current Account & Savings Account) in the Branch Banking department. Location is as per branch requirement and involves acquiring CASA accounts, achieving sales targets, and cross-selling banking products.

You will ensure high-quality onboarding, handle customer queries, and coordinate with the branch team for daily operations. The role emphasizes customer relationship building and service excellence to drive branch growth.

Qualifications

• Acquisition of new CASA accounts through field visits and branch walk-ins.
• Achieving monthly sales targets for CASA.
• Cross-selling banking products such as FD, RD, insurance, and other retail products.
• Ensuring high-quality customer onboarding with complete documentation.
• Handling customer queries and providing service support.
• Maintaining good relationship with customers to drive business growth.
• Coordinating with branch team for daily business activities.

Responsibilities

• Acquire CASA accounts through field visits and branch walk-ins.
• Achieve monthly CASA sales targets.
• Cross-sell banking products (FD, RD, insurance, etc.).
• Ensure complete documentation for onboarding.
• Handle customer queries and provide service support.
• Maintain customer relationships to grow business.

Skills

Acquire CASA accounts

Cross-sell banking products

Customer onboarding

Relationship building

Job description

Job Title:

Bank Officer – CASA (Current Account & Savings Account)

Department:

Branch Banking

Location:

As per branch requirement

Job Role & Responsibilities:

• Acquisition of new CASA accounts through field visits and branch walk‑ins
• Achieving monthly sales targets for CASA
• Cross‑selling banking products such as FD, RD, insurance, and other retail products
• Ensuring high‑quality customer onboarding with complete documentation
• Handling customer queries and providing service support
• Maintaining good relationship with customers to drive business growth
• Coordinating with branch team for daily business activities