Senior AVP - Amelia.AI

Strategic Talent Partner; Dadri; On-site; INR 2,000,000 - 3,000,000; Full time

Job summary

A leading HR consulting firm in India is seeking a Delivery Lead (Senior AVP) to oversee AI-based project delivery. The ideal candidate will have over 12 years of IT experience, focusing on Conversational AI platforms such as Amelia.AI, and will manage a multi-functional team of over 50 professionals to ensure timely and high-quality project completion. Strong leadership and communication skills are essential for this role.

Qualifications

• 12+ years of experience in IT services or consulting.
• 5+ years of project delivery leadership experience.
• Strong working knowledge of Conversational AI platforms.

Responsibilities

• Lead the end-to-end delivery of AI projects.
• Manage a delivery team of 50+ professionals.
• Provide technical leadership on platforms like Amelia.AI.

Skills

Project delivery leadership

Stakeholder management

Client communication

Agile/Scrum methodologies

Software development (Python, Java, Node.js)

Education

Bachelor's or Master's degree in Computer Science or related field

Tools

Amelia.AI

JIRA

Confluence

Job description

Direct message the job poster from Strategic Talent Partner

Recruitment Head | Talent Acquisition, HR Automation, HR Analytics | Global Recruitment & GCC Expertise | E-commerce & Technology Specialist |…

*Job Title:* Delivery Lead – Senior AVP

*Reporting To:* Vice President – Delivery

*Experience:* 12+ years (with at least 3 years in a leadership role)

*Employment Type:* Full-time

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### *Role Overview:*

We are seeking a dynamic and experienced *Delivery Lead (Senior AVP)* to head the delivery of AI-based conversational platforms, with a strong focus on technologies such as *Amelia.AI*. This individual will be responsible for end-to-end project delivery, stakeholder management, and team leadership across large-scale enterprise implementations. The ideal candidate should have hands-on experience in implementation, team management, and coding, coupled with excellent client-facing communication skills.

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### *Key Responsibilities:*

• Lead the *end-to-end delivery* of conversational AI projects, ensuring quality, timelines, and budget adherence.

• Serve as the *primary point of contact* for internal stakeholders and external clients, managing expectations and driving satisfaction.

• Provide *technical leadership and hands-on guidance* on platforms like *Amelia.AI*, and integrate them into broader enterprise ecosystems.

• Manage and mentor a *large, multi-functional delivery team* of 50+ professionals, including developers, business analysts, and QA engineers.

• Collaborate with solution architects, product managers, and engineering teams to define scope, timelines, and delivery roadmaps.

• Monitor key performance indicators (KPIs), project risks, and implement corrective actions as needed.

• Develop and implement best practices for *Agile/DevOps* methodologies to ensure high-quality and timely delivery.

• Participate in *code reviews, technical deep-dives*, and maintain a hands-on approach to technology wherever required.

• Prepare and present regular updates to senior leadership including the VP and executive stakeholders.

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### *Required Skills & Experience:*

• *12+ years of experience* in IT services or consulting, with at least *5+ years* of project delivery leadership.

• Strong working knowledge of *Amelia.AI* or similar Conversational AI platforms (e.g., IBM Watson, Google Dialogflow, Azure Bot Framework).

• Demonstrated experience in *managing delivery teams* of 50+ across multiple geographies.

• Solid foundation in *software development (coding)* – preferably in Python, Java, or Node.js – with the ability to contribute or debug where needed.

• Strong understanding of *AI/ML workflows, NLP concepts*, and system integration principles.

• Proven expertise in *stakeholder management*, client communication, and handling escalations effectively.

• Experience working with Agile/Scrum methodologies and tools like JIRA, Confluence, or Azure DevOps.

• Excellent *verbal and written communication skills*, with the ability to interact confidently with C-level stakeholders.

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### *Preferred Qualifications:*

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.

• Certifications in Agile (Scrum Master/PMI-ACP) or AI-related technologies.

• Exposure to cloud platforms such as AWS, Azure, or GCP.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting, Technology, Information and Media, and Information Services

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