Senior Associate IS Engineer

Amgen Inc; Hyderabad; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Amgen Inc. in Hyderabad is seeking a skilled macOS/JAMF Engineer to manage enterprise Apple devices, configure security, deploy systems, and support complex deployments across the organization.

The role emphasizes automation via JAMF API, scripting (Bash/PowerShell/Python), and app integration to drive efficiency and compliance in a regulated environment.

Qualifications

• Master's or Bachelor's degree in a relevant field with 5-9 years in a MacOS/Systems Administrator role
• Deep expertise with JAMF Pro and Apple ecosystem (macOS, iOS)
• Solid understanding of MDM tools (e.g., Intune) and automation scripting

Responsibilities

• Administer and manage Apple devices using JAMF Pro and other MDM platforms.
• Design and implement mobile device configurations, policies, and profiles to support business needs.
• Develop automated workflows for device provisioning, software deployment, patching, and compliance checks.
• Integrate third-party and internal applications with MDM tools for seamless app delivery and management.
• Collaborate with developers and IT teams to build or support custom scripts, APIs, and internal apps.
• Monitor and support mobile infrastructure to ensure high availability and performance.
• Ensure mobile devices align with corporate security and usage policies.
• Create and maintain technical documentation, including architecture, SOPs, and deployment guidelines.
• Troubleshoot and resolve issues related to mobile device deployments, applications, and integration workflows.

Skills

JAMF Pro

Apple ecosystem

MDM tools

Scripting & automation

API integrations

CI/CD for mobile apps

Cross-functional collaboration

Security & compliance knowledge

Education

Masters degree in Computer Science/IT

Bachelors degree in related field

Tools

Intune

Apple Business Manager

DEP / VPP

Job description

What you will do

In this vital role we are seeking a skilled and proactive macOS/JAMF Engineer with hands-on experience managing mobile and Apple devices using JAMF and other Mobile Device Management (MDM) solutions. This role is responsible for configuring, securing, deploying, and supporting enterprise macOS systems to ensure seamless and secure device operation across the organization. The ideal candidate will also have a solid background in automation with JAMF API, scripting and app integration to improve mobile infrastructure performance and streamline deployment processes

Roles Responsibilities:

• Administer and manage Apple devices using JAMF Pro and other MDM platforms.
• Design and implement mobile device configurations, policies, and profiles to support business needs.
• Develop automated workflows for device provisioning, software deployment, patching, and compliance checks.
• Integrate third-party and internal applications with MDM tools for seamless app delivery and management.
• Collaborate with developers and IT teams to build or support custom scripts, APIs, and internal apps tailored for the mobile environment.
• Monitor and support mobile infrastructure to ensure high availability and performance.
• Ensure mobile devices align with corporate security and usage policies.
• Create and maintain technical documentation, including architecture, SOPs, and deployment guidelines.
• Troubleshoot and resolve issues related to mobile device deployments, applications, and integration workflows.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The vital attribute professional we seek is with these qualifications.

Basic Qualifications and Experience:

• Master''s degree / bachelors degree and 5 to 9 years in a MacOS Engineer or Systems Administrator role

Functional Skills:

• Deep expertise with JAMF Pro and Apple ecosystem (macOS, iOS).
• Solid understanding of MDM tools (e.g., Intune).
• Proficiency in scripting and automation (e.g., Bash, PowerShell, Python).
• Experience building or supporting automation and app integration pipelines.
• Understanding of API integrations and mobile application deployment.
• Ability to work cross-functionally in a fast-paced environment with minimal direction.
• JAMF 200, 300, or higher certification.
• Familiarity with Apple Business Manager, DEP, and VPP.
• Knowledge of CI/CD tools or platforms related to mobile app deployment.
• Background in enterprise macOS within regulated industries (e.g., healthcare, finance).
• Experience with security and compliance frameworks in mobile environments.

Professional Certifications:

• S
  caled Agile Framework (SAFe) for Teams (preferred)

Soft Skills:

• High degree of initiative and self-motivation.
• Ability to manage multiple priorities successfully.
• Excellent verbal and written communication skills.
• Team-oriented with a focus on achieving team goals.
• Excellent analytical and troubleshooting skills.
• Ability to work effectively with global and virtual teams.