Senior Associate - GDN Strategy

Mployee.me; Delhi; On-site; INR 2,500,000 - 4,500,000; Full time

Benefits offered by this job

Ownership of client work

Structured performance development

Flexible work models

Job summary

Alvarez & Marsal in Gurgaon, India seeks a Senior Associate in GDN Advisory to lead GCC/GBS workstreams, translate client objectives into actionable operating models, and deliver transformation roadmaps. You will collaborate with senior executives and cross-functional teams, mentoring analysts and shaping business cases and implementation plans.

The role requires 4–7 years post MBA experience with strong financial modelling, process mapping and performance metrics, in a fast-paced, global

Qualifications

• Demonstrated expertise in GBS, GCC or shared services setup, expansion or optimization, with strong understanding of operating model design, process transformation and transition execution.
• Proven ability to develop business cases, financial models, feasibility studies, investment cases and cost-benefit analyses that support senior client decisions.
• Strong proficiency in Excel modelling, PowerPoint and structured data analysis, with the ability to convert complex findings into concise, client-ready recommendations.
• Experience with TOM design, benchmarking, governance frameworks, SLAs, performance metrics and service delivery models across corporate functions or global operating environments.
• Familiarity with digital enablement, intelligent automation, analytics solutions or technology-led transformation, including how these levers improve efficiency and service outcomes.
• Excellent problem-solving, communication and stakeholder management skills, with confidence interacting independently with senior client executives and leading workstream discussions.
• Strong project management, organization and attention to detail, with the ability to manage deliverables, risks and timelines in fast-paced, global and multicultural teams.

Responsibilities

• Lead GCC and GBS strategy and setup or expansion workstreams, converting client objectives into business cases, target operating models, governance structures and implementation priorities.
• Design TOMs, service delivery frameworks, SLAs and performance metrics that clarify accountability, improve service quality and enable measurable operating performance.
• Conduct location strategy, benchmarking, feasibility and cost-benefit analyses using market, workforce and financial evidence to support defensible investment decisions.
• Manage transition and implementation planning, including milestones, risks, dependencies, change actions and adoption levers that move recommendations into sustained execution.
• Build financial models, process maps and analytical views that identify efficiency, automation and service excellence opportunities across corporate functions.
• Partner with client executives, A&M leaders and cross-functional teams to shape solutions, facilitate discussions and deliver clear, high-quality outputs aligned to strategic priorities.
• Mentor Associates and Analysts while contributing to proposals, pitches, thought leadership and reusable GCC/GBS playbooks that expand team capability and business development impact.

Job description

Job Title: Senior Associate – GDN Advisory

Location: Gurgaon, Haryana, India

Experience: 4–7 years of relevant post MBA experience

About the Company

Alvarez & Marsal is a global professional services firm helping organizations tackle complex business issues, improve operating performance, create value and accelerate results. Founded in 1983, A&M is recognized for its entrepreneurial, action-oriented culture and hands‑on approach to client problems. Its professionals work as independent thinkers and operators, combining practical execution with deep advisory expertise across industries and geographies. A&M’s Global Capability Center in India, established in 2023, partners with business units and case teams across the Americas, EMEA and APAC to deliver end‑to‑end client work, not only back‑office support. The rapidly growing center brings together consulting and industry professionals across Consumer & Retail, Healthcare, Software & Technology, Automotive & Industrials, Hospitality & Leisure, Energy & Natural Resources and Financial Services. Guided by Integrity, Quality, Objectivity, Fun, Personal Reward and Inclusive Diversity, A&M focuses on leadership, action and results while creating measurable value for clients and stakeholders.

About the Role

As a Senior Associate in GDN Advisory, you will lead consulting workstreams that help organizations design, launch and optimize Global Business Services and Global Capability Center models. You will translate strategic priorities into practical operating models, business cases, transition plans and transformation roadmaps that improve service quality, efficiency and enterprise value. Working with A&M leaders, client executives and cross‑functional teams, you will own analysis, solution design and client‑ready deliverables across global markets and industries. The role combines structured problem solving with hands‑on implementation, requiring confidence in senior stakeholder discussions and the ability to manage multiple priorities in a fast‑paced environment. You will also strengthen the practice through mentoring, proposal development and reusable GCC/GBS frameworks.

Key Responsibilities

• Lead GCC and GBS strategy and setup or expansion workstreams, converting client objectives into business cases, target operating models, governance structures and implementation priorities.
• Design TOMs, service delivery frameworks, SLAs and performance metrics that clarify accountability, improve service quality and enable measurable operating performance.
• Conduct location strategy, benchmarking, feasibility and cost‑benefit analyses using market, workforce and financial evidence to support defensible investment decisions.
• Manage transition and implementation planning, including milestones, risks, dependencies, change actions and adoption levers that move recommendations into sustained execution.
• Build financial models, process maps and analytical views that identify efficiency, automation and service excellence opportunities across corporate functions.
• Partner with client executives, A&M leaders and cross‑functional teams to shape solutions, facilitate discussions and deliver clear, high‑quality outputs aligned to strategic priorities.
• Mentor Associates and Analysts while contributing to proposals, pitches, thought leadership and reusable GCC/GBS playbooks that expand team capability and business development impact.

Essential Skills & Technologies

• Demonstrated expertise in GBS, GCC or shared services setup, expansion or optimization, with strong understanding of operating model design, process transformation and transition execution.
• Proven ability to develop business cases, financial models, feasibility studies, investment cases and cost‑benefit analyses that support senior client decisions.
• Strong proficiency in Excel modelling, PowerPoint and structured data analysis, with the ability to convert complex findings into concise, client‑ready recommendations.
• Experience with TOM design, benchmarking, governance frameworks, SLAs, performance metrics and service delivery models across corporate functions or global operating environments.
• Familiarity with digital enablement, intelligent automation, analytics solutions or technology‑led transformation, including how these levers improve efficiency and service outcomes.
• Excellent problem‑solving, communication and stakeholder management skills, with confidence interacting independently with senior client executives and leading workstream discussions.
• Strong project management, organization and attention to detail, with the ability to manage deliverables, risks and timelines in fast‑paced, global and multicultural teams.

Additional Plus

• Experience in a top‑tier consulting firm, Big Four environment or a recognized advisory practice serving global transformation, shared services or operating model clients.
• Exposure to advanced degrees or professional qualifications such as CA, CFA or a master’s degree in Business, Finance or a related discipline.
• Experience supporting proposal development, thought leadership, internal knowledge building or the creation of GCC/GBS frameworks, tools and playbooks.

What You'll Bring

• You bring 4–7 years of relevant experience, including 3–6 years after completing an MBA, with direct exposure to GBS, GCC or shared services strategy, transformation, setup, expansion or optimization.
• You bring the judgment to lead workstreams from structured analysis through client‑ready recommendations, balancing strategic thinking with the practical detail required for transition and implementation.
• You bring strong commercial and analytical capability across business case development, financial modelling, benchmarking, location assessment, process mapping, operating model design and performance measurement.
• You bring clear communication and stakeholder leadership, enabling productive discussions with senior executives while mentoring junior colleagues and maintaining high standards for quality, organization and delivery.
• You bring an action‑oriented consulting mindset: independent thinking, comfort with ambiguity, attention to detail and a commitment to creating tangible business value rather than producing recommendations that cannot be implemented.

Why Join Us

At A&M, you will work where advisory insight and operational execution meet. The GDN Advisory team helps organizations make high‑stakes decisions about operating models, service delivery, talent ecosystems, transformation and technology‑enabled performance. Your work will influence how global businesses structure capabilities, improve efficiency and create measurable value across markets. You will gain exposure to senior client stakeholders, complex cross‑border programs and varied industries while working alongside experienced operators and consultants who value practical results. A&M’s entrepreneurial culture gives high‑performing professionals early responsibility and room to shape solutions, relationships and the growth of the practice. You will also benefit from mentorship, structured performance development, technical training, on‑the‑job learning and opportunities to build expertise through A&M University and internal knowledge platforms. The firm’s commitment to inclusive diversity, wellbeing, flexible support and professional mobility creates an environment where you can grow with purpose. This is an opportunity to build a differentiated career in transformation advisory while helping clients turn stagnation into growth.

What We Offer

• Early ownership of meaningful client work across GCC, GBS, operating model and transformation programs, with exposure to senior stakeholders and global industries.
• Structured performance development, technical training, on‑the‑job learning and mentorship that support continuous growth, broader consulting capability and career progression.
• An entrepreneurial, inclusive environment with opportunities for internal mobility, employee resource groups, wellness support, flexible work models and comprehensive benefits.