Senior Associate, Employee Workplace Solutions, MSF

HSBC; Bengaluru; On-site; INR 450,000 - 700,000; Full time

Job summary

HSBC in Bengaluru, India, seeks a sales-focused professional to drive personal banking growth by sourcing salary accounts from corporate bases and cross-selling loans, cards, and Premier services to customers. You will build strong customer relationships, analyze financial needs, and tailor bank solutions while complying with HSBC policies.

Role requires strong communication in English and local languages, a customer-centric mindset, and the ability to work both independently and in teams within

Qualifications

• Minimum graduate degree.
• At least 2 years’ experience as sales force in financial industry.
• Financial literacy with broad understanding of bank products (assets, liabilities and investments).
• Ability to analyze customer financial needs and design suitable bank products.
• Interpersonal communication including negotiation and salesmanship.
• Result oriented with customer-centric approach.
• Able to communicate well in English and local languages.

Responsibilities

• Sourcing new salary accounts from corporate base and meeting New-To-Bank targets.
• Cross-selling banking products like Home Loans, Personal Loans, Cards, and Premier services to potential customers.
• Providing clear information about the features and benefits of bank products.
• Building and maintaining good relationships with customers
• Handling customer-related problems and complaints
• Being able to work individually or in a team.
• Always comply to HSBC rules

Skills

Interpersonal communication

Negotiation

Salesmanship

Education

Graduate degree

Job description

Some Careers Open More Doors Than Others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Business Description

Sales, Distribution and Business Development plays a vital role in understanding and meeting customer needs by offering the right solutions through the right channels to the right customer segments. The team is responsible for implementing distribution strategy, driving the delivery of market leading personal banking customer experiences and thereby maximizing customer satisfaction.

Principal Responsibilities

• Sourcing new salary accounts from corporate base and meeting New-To-Bank targets.
• Cross- selling banking products like Home Loans, Personal Loans, Cards, and Premier services and services to potential customers.
• Providing clear information about the features and benefits of bank products.
• Building and maintaining good relationships with customers
• Handling customer-related problems and complaints
• Being able to work individually or in a team.
• Always comply to HSBC rules

Requirements

• Minimum Graduate
• Min 2 years’ experience as sales force in financial industry.
• Financial literate with wide understanding on bank’s product range asset, liabilities and investment.
• Ability to analyze customer financial needs and design and offer suitable bank’s product to meet their financial
• Has interpersonal communication skill including negotiation and salesmanship for effective selling.
• Result oriented but always demonstrate customer centricity behavior when delivering the work
• Able to communicate well in English and local languages.

Pro-tip : Familiarity with AI-enabled tools is an advantage.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited, India