Senior Associate - Digital Platform Administration

Tesco Bengaluru; Bengaluru; Hybrid; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

30 days of leave

Performance bonus

Medical insurance

Mental health support

Flexibility to work remotely

Job summary

A leading retail company is seeking a Senior Associate for Digital Platform Administration in Bengaluru. This role involves overseeing the integrity of marketing technologies including Adobe Workfront and Figma. Candidates should have 3–5 years of experience in platform governance, be skilled in metadata management, and possess strong troubleshooting abilities. This position offers competitive benefits including health and wellness programs, flexible working conditions, and comprehensive insurance for employees and their families.

Qualifications

• 3–5 years of experience with DAM, Adobe Workfront, Figma, Creative Cloud, CMS.
• Experience with platform governance and user support.
• Strong understanding of metadata and project management systems.
• Strong understanding of metadata, taxonomy, asset lifecycle workflows, and project management systems.
• Excellent organisational and communication skills with a detail‑oriented mindset.
• Ability to troubleshoot technical issues and liaise with vendors and IT teams.

Responsibilities

• Administer and maintain DAM, Workfront, Figma and CMS platforms.
• Develop and implement metadata schemas for efficient asset tagging.
• Train users on platform best practices and governance protocols.
• Develop and enforce governance policies, including metadata standards, naming conventions, and user roles.
• Support and improve workflows across platforms, ensuring seamless asset and project lifecycle management.
• Collaborate with cross-functional teams to identify pain points and implement platform enhancements.
• Partner with IT and vendors to manage updates, troubleshoot issues, and support integrations.
• Train users across departments on platform best practices, new features, and governance protocols.
• Create and maintain user guides, onboarding materials, and support documentation.
• Champion adoption and usage of platforms through proactive engagement and support.
• Conduct regular audits to ensure data integrity, compliance, and platform hygiene.
• Monitor usage and generate reports to inform strategic planning and platform optimisation.
• Track licensing, expiry dates, and compliance across digital assets and content systems.

Skills

Platform governance

Cross-functional collaboration

Troubleshooting

Excellent organizational skills

Magnolia CMS

Metadata & taxonomy

Governance & compliance

User training

Cross-functional collaboration

Education

Bachelor's degree in a relevant field

Tools

Adobe Workfront

Figma

Creative Cloud

Magnolia CMS

Digital Asset Management systems

Job description

Senior Associate - Digital Platform Administration

Join to apply for the Senior Associate - Digital Platform Administration role at Tesco Bengaluru.

About the role:

We’re looking for a knowledgeable and detail-driven Platform Administrator to oversee the structure, integrity, and governance of our marketing and creative technology ecosystem. This role is pivotal in ensuring our platforms — including DAM, Adobe Workfront, Figma, Creative Cloud, Magnolia CMS, and Kudoboard — are optimised, integrated, and aligned with business needs.

Responsibilities:

• Administer and maintain the company’s DAM, Workfront, Figma, Creative Cloud and Magnolia CMS platforms.
• Develop, implement, and evolve metadata schemas and taxonomy standards for efficient asset tagging, search, and categorisation.
• Ensure optimal configuration, user permissions, and platform usability across all systems.
• Develop and enforce governance policies, including metadata standards, naming conventions, and user roles.
• Support and improve workflows across platforms, ensuring seamless asset and project lifecycle management.
• Collaborate with cross-functional teams to identify pain points and implement platform enhancements.
• Partner with IT and vendors to manage updates, troubleshoot issues, and support integrations.
• Train users across departments on platform best practices, new features, and governance protocols.
• Create and maintain user guides, onboarding materials, and support documentation.
• Champion adoption and usage of platforms through proactive engagement and support.
• Conduct regular audits to ensure data integrity, compliance, and platform hygiene.
• Monitor usage and generate reports to inform strategic planning and platform optimisation.
• Track licensing, expiry dates, and compliance across digital assets and content systems.

Qualifications:

• 3–5 years of experience administering one or more of the following platforms: DAM (e.g. Bynder, Aprimo), Adobe Workfront, Figma, Creative Cloud, CMS (e.g. Magnolia), or similar.
• Experience with platform governance, user support, and cross-functional collaboration.
• Experience training users and supporting platform rollouts or process adoption is a plus.
• Strong understanding of metadata, taxonomy, asset lifecycle workflows, and project management systems.
• Excellent organisational and communication skills with a detail‑oriented mindset.
• Ability to troubleshoot technical issues and liaise with vendors and IT teams.

What’s in it for you?

At Tesco, we are committed to providing the best for you.

Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable.

Salary – Your fixed pay is the guaranteed pay as per your contract of employment.

Performance Bonus – Opportunity to earn additional compensation bonus based annually.

Leave & Time‑off – Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy.

Making Retirement Tension‑Free Salary – In addition to statutory retirement benefits, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF.

Health is Wealth – Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in‑laws.

Mental Wellbeing – We offer mental health support through self‑help tools, community groups, ally networks, face‑to‑face counselling, and more for both colleagues and dependents.

Financial Wellbeing – Through our financial literacy partner, we offer one‑to‑one financial coaching at discounted rates, as well as salary advances on earned wages upon request.

Save As You Earn (SAYE) – Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3‑year savings plan.

Physical Wellbeing – Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle.

About Us

At Tesco, inclusion is at the heart of everything we do. We believe in treating everyone fairly and with respect, valuing individuality and uniqueness to create a true sense of belonging. Diversity and inclusion are deeply embedded in our values—we treat people how they want to be treated. Our goal is for all colleagues to feel they can be themselves at work, and we are committed to helping them thrive. Across the Tesco group, we are building an inclusive workplace that actively celebrates the cultures, personalities, and preferences of our colleagues, who in turn contribute to the success of our business and reflect the diversity of the communities we serve.

At Tesco Bengaluru, we are proud to be a Disability Confident Committed Employer, highlighting our commitment to creating a supportive environment for individuals with disabilities. We are dedicated to offering equal opportunities for all candidates and encourage applicants with disabilities to apply. Our recruitment process is fully accessible, and we are happy to provide reasonable adjustments during interviews. If you need any accommodations to participate in the recruitment process, please let us know. We are here to ensure everyone has the chance to succeed.

We also believe in fostering a work environment where you can excel both professionally and personally. Our hybrid model allows you to work flexibly—spend 60% of your week collaborating in person with colleagues at our office locations or local sites, and the rest of the time working remotely. We understand that everyone’s life journey is unique, whether you are starting your career, pursuing passions, or navigating life changes, and we are here to support you. Flexibility is a core part of our culture, and we encourage open conversations about how we can best accommodate your needs, so talk to us throughout your application process on the support required.

Seniority level: Mid‑senior level

Employment type: Full‑time

Job function: Other

Industry: Retail