Senior Associate - Accounts Receivable and Cash Application

WNS Global Services Pvt Ltd; Pune District; On-site; INR 450,000 - 700,000; Full time

Job summary

WNS Global Services Pvt Ltd in Pune, India is seeking a Senior Associate – Cash Application to accurately apply customer payments, research unapplied cash, and ensure timely reconciliation of accounts. This role requires coordination with internal teams, clients, and banking partners to maintain cash application accuracy within AR operations.

The position demands a Bachelor's degree in Commerce/Finance/Accounting and 2–5 years of Cash Application/AR experience, with ERP proficiency

Qualifications

• Bachelor's degree in Commerce, Finance, Accounting, or related field.
• 2–5 years of experience in Cash Application, Accounts Receivable, or Order-to-Cash (O2C).
• Strong understanding of cash posting, reconciliations, and AR processes.
• Proficiency in ERP systems (SAP, Oracle, NetSuite, Microsoft Dynamics).
• Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, basic reporting).
• Excellent communication and stakeholder management abilities.

Responsibilities

• Process and apply customer payments received through ACH, Wire, Check, Credit Card, and other payment methods.
• Research unapplied cash, short payments, overpayments, and duplicate payments.
• Perform daily bank reconciliations and ensure timely cash postings.
• Investigate payment exceptions and coordinate with relevant teams for resolution.
• Maintain compliance with SOPs, internal controls, and audit requirements.
• Review and validate payment remittance details for accurate allocation.
• Support month-end closing activities related to cash application and AR.
• Prepare operational reports, dashboards, and MIS for management review.

Skills

Excel proficiency

AR knowledge

Analytical skills

Stakeholder management

Communication

Education

Bachelor's degree in Commerce/Finance/Accounting

Tools

SAP

Oracle

NetSuite

Microsoft Dynamics

Job description

PUN - REF113554F - Accounts Receivable - Senior Associate

Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Job Title

Senior Associate – Cash Application

Department

Finance Operations / Accounts Receivable

Reporting To

Team Leader / Assistant Manager – Operations

Role Summary

The Senior Associate - Cash Application is responsible for accurately applying customer payments, researching unapplied cash, resolving payment discrepancies, and ensuring timely reconciliation of accounts. The role requires close coordination with internal stakeholders, clients, and banking partners to maintain cash application accuracy and support overall accounts receivable operations.

Key Responsibilities

• Process and apply customer payments received through ACH, Wire, Check, Credit Card, and other payment methods.
• Research and resolve unapplied cash, short payments, overpayments, and duplicate payments.
• Perform daily bank reconciliations and ensure timely cash postings.
• Investigate payment exceptions and coordinate with relevant teams for resolution.
• Maintain compliance with established SOPs, internal controls, and audit requirements.
• Review and validate payment remittance details to ensure accurate allocation.
• Support month-end closing activities related to cash application and accounts receivable.
• Prepare operational reports, dashboards, and MIS for management review.
• Identify process improvement opportunities and contribute to automation initiatives.
• Provide guidance and support to junior team members on process-related queries.
• Collaborate with Collections, Billing, Customer Service, and Treasury teams to resolve customer account issues.
• Ensure adherence to service level agreements (SLAs), quality standards, and productivity targets.

Required Skills & Qualifications

• Bachelor's degree in Commerce, Finance, Accounting, or related field.
• 2-5 years of experience in Cash Application, Accounts Receivable, or Order-to-Cash (O2C) processes.
• Strong understanding of cash posting, reconciliations, and AR processes.
• Experience with ERP systems such as SAP, Oracle, NetSuite, or Microsoft Dynamics.
• Proficiency in Microsoft Excel, including VLOOKUP, Pivot Tables, and basic reporting.
• Strong analytical, problem-solving, and attention-to-detail skills.
• Excellent communication and stakeholder management abilities.
• Ability to work in a fast-paced operational environment and manage multiple priorities.

Preferred Qualifications

• Experience in shared services or BPO environment.
• Knowledge of O2C metrics and controls.
• Exposure to automation tools and process improvement methodologies.
• Experience handling complex cash application exceptions and escalations.

Qualifications

Bachelor's in commerce Experience Level Mid Level