Senior Associate - Operations

WNS; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

WNS in Bengaluru, India, is seeking a detail-oriented Cash Application specialist to support daily cash processing and reporting. You will work with Oracle ERP to apply payments, reconcile statements, and prepare management reports.

The role involves coordinating with Customer Service and Collections, handling remittance information, and assisting in month-end closing and audit requests. Graduate candidates are encouraged to apply.

Qualifications

• Graduate from a recognized institution.
• Experience or understanding of cash application processes is beneficial.
• Proficiency in Excel and Oracle ERP for data handling and reporting.

Responsibilities

• Perform daily cash application with Oracle ERP.
• Record payments and apply invoices per remittance advice.
• Reconcile bank statements with ERP Oracle.
• Compile data in Excel and generate reports.
• Assist Customer Service and Collections with cash application information.
• Support closing activities for Cash Application and audit requests.

Skills

Cash Application

Customer communication

Education

Graduate

Tools

Oracle ERP

Excel

Job description

Job Description:

Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS' core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Job Description

JOB FUNCTION: Under direct supervision, utilizes UL's ERP, Oracle to perform Cash Application. Compiles and evaluates receipt information for new and existing clients. Assists in a variety of activities including the administration of day to day operations of the Cash application process, reviewing the receipt information to ensure accuracy, researching issues and preparing reports as needed for management.

• 1. Performs daily cash application duties, search banking information, communicate with customers and colleagues for remittance advices as needed, record the payment received/apply invoices as indicated on remittance advices, work with Internal and External customers to resolve Cash application issues, reconcile bank statements with ERP Oracle.
• 2. Compiles data in Microsoft Excel and utilizes Oracle to export data for various reports.
• 3. Assists Customer Service and Collections in providing accurate customer receipt/cash application information, and requires an general understanding of the accounting entries behind the Receipt/cash application.
• 4. Communicates with internal and external clients in order to obtain, exchange or provide necessary information as it regards to Cash Application of payments to open invoices.
• 5. Assist in the closing process for Cash Application and verify that all cash application activities have been completed as required.
• 6. Researches receipt/cash application questions received from internal and external clients, incl. audit support.
• 7. Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices.
• 8. Performs other duties as directed.

Qualifications

Graduate

Requirements: