Senior , Applications Analyst

Schneider Electric; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Benefits offered by this job

Certifications and skill development

Inclusive, collaborative culture

Career growth opportunities

Job summary

Schneider Electric in Bengaluru, India, is seeking an experienced application support specialist to provide technical support for web applications to internal teams and external clients. You will diagnose and resolve issues, collaborate with development and QA teams to escalate complex problems, and monitor application health.

Further, you will document solutions, contribute to knowledge bases, assist with deployments and upgrades, and ensure SLA compliance while thriving in a fast-paced

Qualifications

• Strong problem-solving mindset for technical challenges.
• Bachelor’s degree in computer science, IT, or related field (or equivalent).
• 2+ years in technical support or application support roles.
• Clear communication with stakeholders to deliver solutions.
• Willingness to learn and keep up with evolving technologies.
• Ability to work independently while meeting quality standards.

Responsibilities

• Provide technical support for web applications to internal teams and external clients.
• Diagnose and resolve application issues, including performance, configuration, and integration problems.
• Collaborate with development and QA teams to escalate and resolve complex issues.
• Monitor application health and proactively identify potential problems.
• Document solutions, create knowledge base articles, and improve support processes.
• Assist with deployments, patches, and version upgrades as needed.
• Ensure compliance with SLAs and maintain high customer satisfaction.

Skills

AWS

Web servers

APIs

SQL

Ticketing systems

Linux/Unix commands

Communication

Prioritization

Education

Bachelor’s degree in computer science or IT

Tools

Jira

ServiceNow

Job description

What will you do?

• Provide technical support for web applications to internal teams and external clients.
• Diagnose and resolve application issues, including performance, configuration, and integration problems.
• Collaborate with development and QA teams to escal and resolve complex issues.
• Monitor application health and proactively identify potential problems.
• Document solutions, create knowledge base articles, and improve support processes.
• Assist with deployments, patches, and version upgrades as needed.
• Ensure compliance with SLAs and maintain high customer satisfa

What are the key skills we are looking for?

• Strong understanding of cloud platforms (AWS)
• Familiarity with web servers, APIs, and database systems (SQL)
• Experience with ticketing systems (e.g., Jira, ServiceNow) and incident management
• Basic knowledge of Linux/Unix commands and troubleshooting
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment and manage multiple priorities

What's in it for me?

• Meaningful work on projects that directly enhance how we operate and serve users
• Collaborative team environment where your technical contributions are valued
• Professional growth opportunities including certifications and skill development programs
• Culture that champions innovation, quality, and continuous improvement

What qualifications will make you successful?

• Strong problem-solving mindset to navigate difficult technical challenges with confidence
• Bachelor’s degree in computer science, IT, or related field (or equivalent experience)
• 2+ years of experience in technical support or application support roles
• Clear communication skills to engage with stakeholders and deliver solutions that meet their needs
• Passion for continuous learning and keeping pace with evolving technologies
• Ability to work independently while adhering to quality standards and organizational guidelines

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.