Senior Application Transition Manager

EPAM Systems, Inc.; Chennai District; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

EPAM Systems, Inc. seeks a senior transition leader to independently design and own complex outsourcing transition solutions across multi-vendor environments.

You will define strategies, milestones, and success KPIs for RFP/RFI/SOW processes and contract negotiations, while defending approaches to C-suite stakeholders. Experience with GenAI tooling, AI-based code analysis, and AI-driven documentation is highly valued, enabling data-driven business cases and rapid solutioning across 100+

Qualifications

• Extensive experience leading enterprise Application Transition programs.
• Hands-on exposure to AI tools and automation platforms in transitions.
• Experience with Agile, SAFe, Waterfall, and Hybrid delivery models.

Responsibilities

• Design and own transition solutions for multi-geo outsourcing pursuits.
• Define transition strategy, milestones, resources, and KPIs for RFP/RFI/SOW.
• Lead governance forums and executive reporting cadences for transition projects.

Skills

Transition management

AI tools

SAFe

Cloud migration

Tools

GenAI tooling

GitHub Copilot

AIOps platforms

Code analysis tools

Job description

Responsibilities

• Independently design and own transition solutions for complex outsourcing pursuits across multi-vendor, multi-geo, multi-stack, multi-service (Apps, Infra, Security, Automation, Cloud) environments
• Define transition strategy, milestone frameworks, resource models, and success KPIs for RFP/RFI/SOW responses and contract negotiations
• Defend the proposed transition solutions and execution approaches to senior Client stakeholders / C-suite audiences (Orals)
• Design AI-powered transition solutions using GenAI-based knowledge extraction, automated documentation generation, and intelligent codebase discovery to accelerate solutioning timelines
• Leverage AI estimating models and effort prediction tools to build data-driven transition business cases and risk-adjusted transition plans during pre-sales
• Lead transitions of 100+ applications spanning custom development, microservices, APIs, data platforms, ERP/CRM systems, and cloud-native workloads
• Manage all transition phases: Knowledge Acquisition → Shadow → Reverse Shadow → Parallel Run → Stabilization (Hypercare) → BAU Handover
• Oversee structured code and architecture discovery activities — codebase walkthroughs, dependency mapping, tech-debt assessment, and environment cataloging
• Ensure delivery of all transition artifacts: SOPs, Runbooks, Application Passports, Architecture Decision Records (ADRs), RACI matrices, and operational documentation
• Manage Knowledge Acquisition sessions across development teams (onshore/offshore), ensuring structured capture of tribal knowledge, design rationale, and undocumented dependencies
• Deploy AI-based code analysis tools (e.g., GitHub Copilot, CodeScene, SonarQube AI) to accelerate codebase understanding, surface tech debt, and auto-generate inline documentation during Knowledge Acquisition
• Use GenAI-powered documentation tools to auto-draft SOPs, Runbooks, and Application Passports from discovery sessions, reducing documentation effort by up to 40%
• Apply AI-driven dependency mapping tools to visualize application interdependencies, integration touchpoints, and data flows across complex portfolios
• Establish and chair Transition Governance Forums — weekly/bi-weekly SteerCos, RAID reviews, milestone checkpoint meetings, and executive reporting cadences
• Maintain a real-time Transition Dashboard tracking milestones, knowledge transfer completion, risk status, team readiness scores, and go-live criteria
• Drive RAID log management (Risks, Assumptions, Issues, Dependencies) and proactively resolve blockers impacting transition timelines
• Manage 50+ active stakeholders — client executives, product owners, architects, vendor leads, and delivery managers — across multiple geographies
• Use AI-powered project analytics tools and NLP-based status reporting to auto-generate executive dashboards and transition health summaries
• Define and execute Go-Live Readiness Criteria encompassing access provisioning, monitoring setup, SLA framework validation, on-call rota, and escalation paths
• Lead structured Hypercare operations post-go-live: stabilization sprints, defect triage, performance baselining, and SLA attainment tracking
• Ensure tooling readiness: ITSM (ServiceNow), observability stack (Dynatrace, Splunk, Datadog), CMDB accuracy, and alerting configuration
• Integrate AIOps capabilities (anomaly detection, predictive alerting) during Hypercare to proactively surface risks before they elevate to incidents
• Use ML-based SLA prediction models to benchmark incoming team performance trajectories and forecast BAU stabilization timelines

Requirements

• 12–18 years of IT industry experience with significant tenure leading enterprise Application Transition programs
• Minimum 8 years of hands-on experience transitioning Application Development portfolios within Managed Services or IT Outsourcing environments
• Proven track record managing transitions of 200+ FTEs and 100+ applications across multi-geo delivery models
• Hands-on exposure to AI tools and automation platforms used across the transition lifecycle (code analysis, documentation generation, test automation, AIOps)
• Experience managing transitions in Agile, SAFe, Waterfall, and Hybrid delivery models; able to adapt governance to match client maturity
• Demonstrated ability to manage 50+ active stakeholders, including CXOs, Product Owners, Architects, and Vendor Leads
• Strong pre-sales experience: RFP/RFI responses, SOW development, contract reviews, and client oral presentations
• Exposure to multi-domain transitions covering Application Development, Application Support, Data & Analytics, and Integration platforms
• Nice to have Skills in DevOps and CI/CD Migration/Management
• Proficiency in AIOps and Observability
• Background in GenAI Tooling for Development, Prompt Engineering, and AI-driven Code Analysis Tools
• Experience in Cloud Transition (AWS, Azure, GCP)
• Certifications such as Anthropic Claude Certified Architect, PMP/PRINCE2 Practitioner, ITIL Foundation/Managing Professional, SAFe Agilist (SA) or SAFe Program Consultant (SPC), AWS/Azure/GCP Cloud Practitioner or Associate, or GitHub Copilot / relevant AI/ML practitioner certifications