Senior Analyst-Reporting & Analytics

Sagility Limited; Bengaluru; On-site; INR 600,000 - 800,000; Full time

Job summary

Sagility Limited in Bengaluru is seeking a Senior Analyst-Reporting & Analytics to design reports and dashboards, manage reporting delivery, and support transformation initiatives in analytics. The ideal candidate has a Bachelor’s degree, 2-3 years of relevant experience, and strong skills in Tableau, Excel, and Power BI.

This role involves coordinating with various stakeholders to ensure timely and accurate reporting for operations and developing insights for performance improvements.

Qualifications

• 2-3 years of experience in reporting and data analysis.
• Solid understanding of WFM fundamentals.
• Knowledge of data model design and development.

Responsibilities

• Design and develop reports/dashboards accurately.
• Own reporting and MIS delivery for processes.
• Develop performance dashboards for operational metrics.
• Support transformation initiatives in Reporting and MIS.
• Lead meetings to review performance and efficiency.

Skills

Client handling

Proactive communication

Tableau

Data quality/governance

Excel

Power BI

SQL

Database concepts

Education

Bachelor’s degree or higher

Job description

Senior Analyst-Reporting & Analytics

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Overview

The purpose of the role includes designing and developing reports/dashboard on time and to specifications, developing strategies, keeping up to date with the latest developments, analyzing operations, and making suggestions for improvement. You should be able to effectively manage risks and protect data.

Responsibilities

• Work closely with Operations for daily, weekly & monthly reports.
• Own end-to-end reporting and MIS delivery for multiple processes.
• Be responsible for ensuring the timeliness and accuracy of the entire reports.
• Develop, maintain, and publish Performance Dashboards and KPI tracking for relevant operational metrics, at all levels (employee to Site Leader) and all sites.
• Design reports, scorecards, dashboards, and ad hoc analysis that deliver workforce insights and KPIs.
• Develop and optimize BI Dashboards, Reports, Data Models, and data flows.
• Communicate effectively and provide deep insights to various stakeholders to help meet the required SLA on timeliness and quality.
• Support transformation initiatives in the Reporting and MIS domain.
• Lead meeting and develop agenda for Ops and Support functions to review performance and efficiency.
• Present point of view on operational metrics (performance and efficiency) based on reports and dashboards being generated.

Qualifications

• Education: Bachelor’s degree or higher.
• Experience: 2-3 years of experience in reporting, data analysis and project/client management.
• Mandatory Skills:
  • Skilled in client handling and proactive communication with the customers.
• Preferred Skills:
  • Tableau report experience - Server knowledge and expertise to the team on how to build and maintain Tableau Server dashboards and reports.
  • Data quality / governance experience.
  • Knowledge of data base concepts, data model design and development concepts.
  • Solid understanding of WFM fundamentals.
  • Fair knowledge on Reporting automation via BI, ML, AI etc.
  • Strong working knowledge of Excel, Power BI, SQL and database concepts.

Location

BLR, Surya Wave Building India