Reporting Specialist

Sagility Limited; Bengaluru; On-site; INR 600,000 - 800,000; Full time

Job summary

Sagility Limited is looking for a Reporting Specialist in Bengaluru to manage end-to-end reporting and MIS delivery for multiple processes. The role requires collaboration with Operations for report generation and performance tracking, alongside developing KPIs and dashboards. Candidates should have a Bachelor's degree, 3-4 years of related experience, and proficiency in tools like Excel and Power BI.

This position emphasizes strong analytical and communication skills, with a focus on delivering timely insights to stakeholders.

Qualifications

• 3-4 years of experience in reporting, data analysis and project/client management.
• Ability to work independently and closely with senior stakeholders.
• Demonstrated ability to improve knowledge through research and continual education.

Responsibilities

• Own end-to-end reporting and MIS delivery for multiple processes.
• Develop, maintain, and publish Performance Dashboards and KPI tracking.
• Communicate effectively and provide insights to various stakeholders.

Skills

Analytical skills

Data interpretation

Problem-solving skills

Communication skills

Client handling

Education

Bachelor’s degree or higher

Tools

Excel

Power BI

SQL

Job description

Job Title

Reporting Specialist

Company Overview

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Location

BLR, Surya Wave Building, India

Education & Experience Requirements

Bachelor’s degree or higher.

3-4 years of experience in reporting, data analysis and project/client management.

Roles & Responsibilities

• Work closely with Operations for daily, weekly & monthly reports.
• Own end-to-end reporting and MIS delivery for multiple processes.
• Ensure the timeliness and accuracy of the entire reports.
• Develop, maintain, and publish Performance Dashboards and KPI tracking for relevant operational metrics at all levels (employee to Site Leader) and all sites.
• Design reports, scorecards, dashboards, and ad hoc analysis that deliver workforce insights and KPIs.
• Develop and optimize BI Dashboards, Reports, Data Models, and data flows.
• Communicate effectively and provide deep insights to various stakeholders to help meet the required SLA on timeliness and quality.
• Support transformation initiatives in the Reporting and MIS domain.
• Lead meetings and develop agenda for Ops and Support functions to review performance and efficiency.
• Present point of view on operational metrics (performance and efficiency) based on reports and dashboards being generated.
• Process automation through Advanced Excel, Access, and VBA Macros.
• Assist with the development of ADHOC reports using Access and VBA to address business needs, including creation of customized reporting that will aid day-to-day operations of the department.

Mandatory Skills

• Must be able to function successfully as a team player in a fast paced, customer-centric environment.
• Strong and demonstrated analytical, data interpretation skills and problem-solving skills.
• Ability to work independently at times and closely with senior stakeholders.
• Excellent communication and interpersonal skills.
• Skilled in client handling and proactive communication with the customers.

Preferred Skills

• Strong working knowledge of Excel, Power BI, SQL and database concepts.

Additional Information

Demonstrated ability to improve knowledge through research and continual education. Outstanding members can find efficient, cost-effective solutions to problems and communicate effectively with internal and external stakeholders.