Senior Analyst - OTC

Maersk Line Limited; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

Maersk Line Limited is seeking a detail-oriented Customer Billing & Cash Application Analyst to join our finance team in Chennai. The role handles manual customer billing, books daily payments, and applies invoices to payments while coordinating with internal teams to resolve payment inquiries.

The candidate will process payments, reconcile bank activity, and ensure timely, accurate application of cash receipts. Strong communication and analytical skills are essential.

Qualifications

• Highly developed communication skills both verbal and written.
• Strong analytical skills and ability to interpret financial data.
• Proficient in Microsoft Excel and Word for daily tasks.
• Excellent negotiation skills with a win-win attitude.
• Analytical mindset with a solution-based approach.
• Ability to work on cross-functional objectives.
• Multitasking capability to handle multiple inquiries and tasks.

Responsibilities

• Prepare and process manual invoices for customers.
• Posting bank statements daily within SLA/Quality.
• Booking payments against invoices based on remittance details.
• Reconciling bank accounts daily against the system.
• Collaborating with stakeholders to resolve issues.
• Following up on unapplied cash and ensuring correct allocation of funds.
• Generate and distribute invoice reports to management.
• Ensure compliance with company policies and financial regulations.
• Assist in developing and implementing invoicing procedures.
• Review statements of account with attention to detail.
• Evaluate reports, identify outstanding invoices and initiate collections.
• Analyze customer accounts for high overdue as per SOP.
• Track SOA and dunning, preserve records for control/audit.
• Timely resolution of queries via liaison with customers and internal teams.
• Review on-account payments and advise OTC on payment application.

Skills

Communication

Analytical skills

Negotiation

Cross-functional collaboration

Multitasking

Solution-based approach

Attention to detail

Education

Tools

Microsoft Excel

Microsoft Word

Job description

We are seeking a detail-oriented and organized Customer billing & Cash application Analyst to join our finance team. The ideal candidate will be responsible for manual customer billing and responsible to books daily payments received in bank from the customers also manage to apply invoices against the payment

We are seeking a detail-oriented and organized Customer billing & Cash application Analyst to join our finance team. The ideal candidate will be responsible for manual customer billing and responsible to books daily payments received in bank from the customers also manage to apply invoices against the payment received and to collaborate with internal teams to resolve payment-related inquiries.

Senior Analyst, OTC

The ideal candidate will be responsible for accurately processing payments received in the bank and apply them to outstanding invoices on a daily basis. Also Reconcile bank accounts and ensure daily receipt reconciliation is completed on time and accurately by ensuring accuracy and timeliness in the processes. This role requires strong analytical skills, proficiency in financial tools, and the ability to work collaboratively with the customers various stakeholders to resolve discrepancies and follow up on customer queries and disputes. Also should be responsible to Identify and apply unknown cash receipts to the appropriate receivable.

Responsibilities:

• Prepare and process manual invoices for customers.
• Posting bank statement on a daily basis within the SLA& Quality.
• Booking payments against invoices based on remittance details
• Reconciling bank accounts against system on a daily basis
• Collaborating with the stakeholders to resolve issues
• Following up on customer in order to resolve discrepancies on unapplied cash and ensuring the correct allocation of funds
• Generate and distribute invoice reports to management.
• Ensure compliance with company policies and financial regulations.
• Assist in the development and implementation of invoicing procedures (Customer Billing)

KEY RESPONSIBILITIES:

• Reviews and modify statements of account and ensure appropriate attention to details within SLA and customer requirements.
• Evaluates business reports, identify invoices outstanding and generate calls lists and initiate customer calls enabling effective collection with promise to pay.
• Analyses customer account exposed for high overdue as per SOP (cluster’s segmentation)
• Track on SOA and dunning sent to the customers on time and save it for control and audit purposes.
• Timely and accurate resolution of queries/disputes via liaison with both the external customer and our internal customers (CS, Sales, Counterpart (ICB) & Dispute team)
• Reviews of on-account payments and advise OTC team of where payments should be applied

REQUIREMENTS:

• Highly developed communication skills both verbal and written.
• Strong analytical skills
• Strong skills using Microsoft Excel and Word
• With excellent negotiation skills and a win-win attitude
• With Excellent Analytics and Solution Based Approach
• Capability to work on cross functional objectives
• Multitasking ability

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.