Senior Analyst - OTC

APM Terminals Gothenburg; Chennai District; On-site; INR 600,000 - 950,000; Full time

Job summary

Maersk is seeking a detail-oriented Customer Billing & Cash Application Analyst to join its finance team in Chennai. The role focuses on manual customer billing, daily bank payment postings, and applying payments to invoices, with emphasis on accuracy and timely resolution of discrepancies.

The candidate will collaborate with internal stakeholders to resolve payment-related inquiries and ensure compliance with financial regulations while supporting invoicing procedures and reporting for

Qualifications

• Strong verbal and written communication skills.
• Excellent analytical and problem-solving abilities.
• Proficient in Microsoft Excel and Word.
• Able to negotiate and resolve payment discrepancies.
• Capability to work across multiple internal teams.

Responsibilities

• Prepare and process manual customer invoices.
• Post daily payments and reconcile bank statements.
• Apply payments to invoices using remittance details.
• Reconcile bank accounts and maintain daily receipt accuracy.
• Collaborate with internal stakeholders to resolve payment issues.
• Follow up on unapplied cash and ensure correct fund allocation.
• Generate and distribute invoice reports to management.
• Ensure adherence to company policies and financial regulations.

Skills

Communication

Analytical skills

Excel

Negotiation

Cross-functional collaboration

Tools

Excel

Word

Job description

We are seeking a detail-oriented and organized Customer billing & Cash application Analyst to join our finance team. The ideal candidate will be responsible for manual customer billing and responsible to books daily payments received in bank from the customers also manage to apply invoices against the payment We are seeking a detail-oriented and organized Customer billing & Cash application Analyst to join our finance team. The ideal candidate will be responsible for manual customer billing and responsible to books daily payments received in bank from the customers also manage to apply invoices against the payment received and to collaborate with internal teams to resolve payment-related inquiries. Senior Analyst, OTC The ideal candidate will be responsible for accurately processing payments received in the bank and apply them to outstanding invoices on a daily basis. Also Reconcile bank accounts and ensure daily receipt reconciliation is completed on time and accurately by ensuring accuracy and timeliness in the processes. This role requires strong analytical skills, proficiency in financial tools, and the ability to work collaboratively with the customers various stakeholders to resolve discrepancies and follow up on customer queries and disputes. Also should be responsible to Identify and apply unknown cash receipts to the appropriate receivable.

Responsibilities

• Prepare and process manual invoices for customers.
• Posting bank statement on a daily basis within the SLA & Quality.
• Booking payments against invoices based on remittance details.
• Reconciling bank accounts against system on a daily basis.
• Collaborating with the stakeholders to resolve issues.
• Following up on customer in order to resolve discrepancies on unapplied cash and ensuring the correct allocation of funds.
• Generate and distribute invoice reports to management.
• Ensure compliance with company policies and financial regulations.
• Assist in the development and implementation of invoicing procedures (Customer Billing).

Key Responsibilities

• Reviews and modify statements of account and ensure appropriate attention to details within SLA and customer requirements.
• Evaluates business reports, identify invoices outstanding and generate calls lists and initiate customer calls enabling effective collection with promise to pay.
• Analyses customer account exposed for high overdue as per SOP (cluster's segmentation)
• Track on SOA and dunning sent to the customers on time and save it for control and audit purposes.
• Timely and accurate resolution of queries/disputes via liaison with both the external customer and our internal customers (CS, Sales, Counterpart (ICB) & Dispute team).
• Reviews of on-account payments and advise OTC team of where payments should be applied.

Requirements

• Highly developed communication skills both verbal and written.
• Strong analytical skills.
• Strong skills using Microsoft Excel and Word.
• With excellent negotiation skills and a win-win attitude.
• With Excellent Analytics and Solution Based Approach.
• Capability to work on cross functional objectives.
• Multitasking ability.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.