Senior Analyst I - Software Asset Management

MKS Instruments, Inc.; Gurgaon; On-site; INR 8,612,440 - 12,440,191; Full time

Job summary

MKS Instruments, Inc. is seeking a Senior Software Asset Management Analyst to lead software licensing, compliance and optimization efforts across enterprise platforms.

You will manage entitlements, reconciliation, and license governance while collaborating with IT, Procurement, Finance and Application teams. The role emphasizes ServiceNow SAM Pro administration, accurate asset records, and proactive optimization of SaaS and on-prem licenses.

Qualifications

• 5+ years in Software Asset Management or IT Asset Management.
• Hands-on experience with ServiceNow SAM Pro.
• Strong knowledge of SAP and Oracle licensing models; Microsoft a plus.
• Experience with compliance, audits, and reconciliation.
• Strong analytical and reporting skills.

Responsibilities

• Manage software entitlements, lifecycle, and license allocation across enterprise applications.
• Perform software reconciliation to determine license compliance position.
• Monitor usage and identify opportunities for reclamation and optimization.
• Support renewals, true-ups, and audit readiness.
• Maintain accurate software asset records and contract data.
• Lead the administration of ServiceNow SAM Pro including software models, entitlements, and reconciliation.
• Support compliance reporting and remediation activities.
• Optimize SaaS and on-prem license usage.
• Partner with ServiceNow team to improve workflows and data quality.
• Provide expertise for SAP and Oracle licensing models and compliance.
• Support audits, reporting, and contract alignment.
• Analyze licensing metrics and optimize deployment.
• Assist with delivering insights and action to management.
• Develop reports on compliance, usage, cost analysis, savings and optimization.

Skills

SAM Pro

Licensing models

Compliance & audits

Cost optimization

Stakeholder collaboration

Tools

ServiceNow SAM Pro

SAP Licensing

Oracle Licensing

Job description

A Day in Your Life at MKS

As a Senior Software Asset Management Analyst (SAM), reporting to the IT Manager, Software Asset Management you will play a critical role in managing and optimizing the organization's software asset portfolio. This position focuses on software licensing, compliance, and cost optimization, with deep involvement in ServiceNow SAM Pro and enterprise platforms such as SAP and Oracle. You will partner with IT, Procurement, Finance, and Application teams to ensure accurate license management, compliance, and governance across the enterprise.

You Will Make an Impact By

• Manage software entitlements, lifecycle, and license allocation across enterprise applications
• Perform software reconciliation to determine license compliance position
• Monitor usage and identify opportunities for reclamation and optimization
• Support renewals, true-ups, and audit readiness
• Maintain accurate software asset records and contract data
• Lead the administration of ServiceNow SAM Pro including software models, entitlements, and reconciliation
• Support compliance reporting and remediation activities
• Optimize SaaS and on-prem license usage
• Partner with ServiceNow team to improve workflows and data quality
• Provide expertise for SAP and Oracle licensing models and compliance
• Support audits, reporting, and contract alignment
• Analyze licensing metrics and optimize deployment
• Assist with delivering insights and action to management
• Develop reports on compliance, usage, cost analysis, savings and optimization
• Support software audits and compliance initiatives
• Contribute to dashboards and ITAM analytics
• Assist the IT Software Asset Manager with executing and improving SAM processes and lifecycle management
• Enforce software policies and governance standards
• Identify process improvements for efficiency and data accuracy
• Partner with IT, Security, Finance, Procurement, and Application Owners
• Support software request fulfillment and governance workflows
• Communicate licensing risks and optimization opportunities

Skills You Bring

5+ years’ experience in Software Asset Management or IT Asset Management Hands-on experience with ServiceNow SAM Pro Strong knowledge of SAP and Oracle licensing models, Microsoft is a plus. Experience with compliance, audits, and reconciliation Strong analytical and reporting skills

Preferred Skills

• Experience with ERP systems (SAP, Oracle)
• Familiarity with SaaS licensing (Microsoft, Adobe, etc.)
• Knowledge of ITAM/SAM best practices
• Certifications such as IAITAM or ITIL preferred

Physical Demands and Working Conditions

US requirement due to Americans with Disabilities Act (ADA). However, each country is different due to employment laws so HR Partner discretion is advised. See HR Partner with any questions. Physical Demands and Working Conditions: [Please Insert all Applicable]

#LI-MK1

Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to various export control regulations. Applicants for these positions may be limited (by, for example, their countries of citizenship, country of origin, or immigration status) where required by law or governmental contact, and/or employment made contingent upon the issuance of appropriate governmental licensing. MKS Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business. MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities.

At MKS, it's all about courage, big ideas, and a serious passion for innovation. Winning here is about exploring possibilities, taking action, and solving our customers’ toughest challenges. It's not just a job – it's what you make of it. While you shape your role and make it unique, we invest in you with on-the-job and formal training, as well as educational assistance. Curiosity is key at MKS - ask questions, own your path. Our success comes from celebrating the unique skills, diverse perspectives, and lived experience of employees from over 100 countries. The goal is to make sure that everyone feels that they belong. Diversity isn't just a nice-to-have; making sure everyone feels included is a big deal for us. Our group of ~10,000 employees serves semiconductor manufacturing, electronics and packaging, and specialty industrial markets. With over 3,800 patents, our products are enabling advancements in 5G, renewable energy & storage, artificial intelligence, cloud technology, and big data. We're the behind-the-scenes support for some amazing technology. MKS Instruments enables technologies that transform our world. MKS Instruments Product Overview