Senior Analyst - GHRSS Content Development

Arthur J. Gallagher & Co. (AJG); Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Career development

Job summary

Arthur J. Gallagher & Co. in Bengaluru seeks a Senior Content Developer with 4+ years of experience in content design and e-learning development. The role focuses on creating blended learning solutions, working with SMEs, and applying instructional design theories to improve course design.

You will collaborate with clients and senior team members, develop innovative e-learning resources, and contribute to a global learning platform with local impact. A Bachelor's degree is required.

Qualifications

• Bachelor's degree in a relevant field.
• 4+ years of experience in content design and e-learning development.
• Experience with 360 or Rise and other content development tools.
• Familiarity with LMS, SCORM packaging, and instructional design theories.

Responsibilities

• Develop Blended Learning solutions for various subjects and industries.
• Collaborate with SMEs to design aligned learning solutions.
• Attend client meetings with senior team members and apply instructional design theories.
• Evaluate and revise course design to meet objectives and standards.
• Create engaging content including exercises, simulations, and activities.

Skills

Content design

e-learning development

Instructional design

Adult learning principles

ADDIE model

Blended learning

LMS

SCORM

Articulate

Captivate

Mentoring

Client communication

Education

Bachelor's degree

Tools

Articulate

Captivate

Job description

Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview

We are seeking an experienced Senior Content Developer .The ideal candidate will have a strong background in content development and e- learning development.This role requires a creative and detail-oriented individual with a minimum of 4 plus years of relevant experience in 360 or Rise application

How you'll make an impact

Responsibilities:

• Develop Blended Learning solutions for a variety of subjects and industries
• Analyze learning objectives and work with Subject Matter Experts (SMEs) to design solutions that align with these.
• Attend client meetings with senior team members Apply instructional design theories and practice
• Evaluate instructional design of courses and suggest and/or author original instructional content to improve course design according to specified focus areas
• Ensure that instructional content and assessments are aligned to specific learning objectives
• Evaluate and make revisions to course scope and sequence to ensure courses are appropriately structured to meet the learning objectives, content standards, and course design requirements

About you

Qualifications:

• Bachelor's degree

Experience:

• Minimum of 4 years of experience in content design and e- learning development.

Skills:

• Should have 4 plus years of experience in 360 or rise and other content development applicatopns.
• Skilled in Instructional Design pritnciples and theory, such as Adult Learning principles, Andragogy, Kirkpatrick and Blooms' levels, ADDIE model etc.
• Must have designed and developed a variety of training and content including blended learning (with an emphasis on exercises, role-plays, activities), e-learning, simulations, games, on-the-job and continuous training.
• Must have some visual design (media development) experience and should be able to work with some graphic designing software. Any experience with video-based training will be a bonus.
• Should be acquainted with working with LMS and understand basic principles of SCORM packaging.
• Ability to work with content publishing tools like Articulate and Captivate will be a bonus. Inclination and aptitude for Design (either general or in niche/specialized areas).Potential managerial skills - aptitude for managing and mentoring teams, communicating with clients

Additional Responsibilities :

• Should be a team worker
• Should possess demonstrable writing ability
• Attend client meetings with senior team members
• Apply instructional design theories and practice
• Develop innovative ideas for e-Learning resources

Additional Information

At Gallagher, we believe supporting our colleagues goes far beyond the role itself.For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Communityto stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)