Senior Analyst-Fraud Prevention

svb; Bengaluru; Hybrid; INR 1,400,000 - 1,800,000; Full time

Job summary

FC Global Services India LLP (First Citizens India) in Bengaluru is seeking a Senior Analyst-Fraud Prevention to join the Fraud Services Team. You will analyze transactions across payment channels, detect high‑risk activity, and support end‑to‑end fraud prevention efforts.

The role emphasizes advanced analytics, rapid investigations, and collaboration with compliance, legal, operations and technology partners to safeguard client accounts and reduce losses in a fast‑paced, high‑volume

Qualifications

• Fraud detection and investigation across payment channels.
• Knowledge of fraud typologies and risk assessment.
• Strong communication and reporting skills with stakeholders.
• Ability to collaborate with compliance, legal, operations and technology teams.
• Experience with large datasets and analytics tools.

Responsibilities

• Analysis of transactions across multiple channels to identify high-risk activity and potential fraud.
• Fraud prevention: determine actions to stop further losses and ensure regulatory compliance.
• Business support: advise associates and clients on fraud issues and coordinate with operations.
• Reporting: track metrics and convey trends to stakeholders.

Skills

Fraud detection & investigation

Risk assessment

Fraud typologies

Communication & reporting

Collaboration & stakeholder management

Time management & prioritization

Actimize

Falcon

SAS Fraud Management

FICO

NICE

Excel

SQL

Tableau

Power BI

Tools

Actimize

Falcon

SAS Fraud Management

FICO

NICE

Excel

SQL

Tableau

Power BI

Job description

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company's over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients' greatest ambitions.

Job Description:

Value Preposition

• Impact to Scale - Be part of a team that take decisions which will directly influence the safety of customers and bank which will give a chance to see real impact at scale.
• Advanced tools & Innovation driven culture - get hands on experience with industry leading fraud detection platforms machine learning models and real time analytics. Be part of a culture that encourages innovation, experimentation, and continuous improvement where ideas can lead to smarter, faster fraud prevention strategies.

Job Details

Position Title: Senior Analyst-Fraud Prevention

Career Level: P2

Job Category: Senior Associate

Role Type: Hybrid

Job Location: Bangalore

About the Team:

The Fraud Services Team is part of First Citizens India, Enterprise Operations and is responsible for detecting potentially illicit activity targeting First Citizens India client accounts and escalating illicit activity to be investigated, when appropriate. This newly set up team will play a crucial role in safeguarding the customers and organization from fraud risks by supporting end to end fraud detection, prevention and investigation processes.

Impact

This position analyzes transactions in multiple payment channels to detect suspicious or high-risk activity.

This role will help to detect emerging fraud trend, reduce losses and enhance controls. This role offers high visibility and direct impact giving the opportunity to shape fraud strategies and contribute to safer banking environment.

Determines the appropriate course of action to mitigate risks and stop further loss, protecting compromised accounts to prevent any subsequent fraudulent transactions.

Key Deliverables

• Analysis - Compiles and analyzes transactions for multiple payment channels. Reviews transactions to identify high risk situations, fraudulent activity, and internal control breakdowns. Effectively communicates analysis output.
• Fraud Prevention - Investigates potential risks, fraud, and internal control breakdowns identified by transaction analysis. Determines the appropriate course of action to stop further loss. Ensures compliance with Bank regulations throughout loss prevention
• Business Support - Serves as a resource for associates and clients to discuss and resolve fraudulent activity and provides support in resolving complex fraud issues. Protects compromised accounts to prevent subsequent fraudulent transactions. Communicates effectively with associates, clients, operations, and peer bank contacts on fraud prevention activity and techniques.
• Reporting - Tracks metrics based on analysis and case information for reporting purposes. Conveys emerging trends.

Skills and Qualification

Functional Skills:

• Fraud Detection & Investigation - Ability to analyze transactional data and detect patterns indicative of fraud activity across various payment channels (ACH, wires etc.)
• Risk Assessment - Evaluate fraud risks and apply appropriate decision‑making frameworks to prevent losses while minimizing customer impact.
• Knowledge of Fraud typologies - Understanding of common and emerging fraud schemes.
• Communication & Reporting - Strong verbal and written communication skills to document findings and communicate with internal team's customers and regulatory bodies when required
• Collaboration & Stakeholder management - Ability to work effectively with cross functional teams including compliance, legal, operations and technology partners.
• Time management & Prioritization - Capable of managing multiple fraud alerts and cases simultaneously in a fast-paced high-volume environment.

Technical Skills:

• Fraud detection tools and platforms - Typically, 4 to 6 years of experience in Fraud Detection/Investigations or closely related field, including: experience conducting complex investigations with platforms like actimize, Falcon, SAS fraud management systems, FICO, NICE or equivalent platforms.
• Data analysis & Interpretation - Proficiency in analyzing large datasets to identify anomalies trends and fraud patterns using tools like excel, SQL or SAS.
• Dashboarding & Reporting tools - Familiarity with BI tools such as tableau, power BI or other intern