Fraud Operations Senior Analyst Office: IN (Gurgaon)

Wayfindi; Gurgaon; Hybrid; INR 1,200,000 - 1,600,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Aspire is building the financial operating system for global founders, uniting banking, software, and automation to move faster across borders. We are seeking a Fraud Senior Analyst to investigate and resolve fraud cases, develop counter-fraud measures, and ensure alignment with policy and operating requirements.

You will play a vital role in detecting fraud patterns, managing alerts, conducting thorough investigations, and driving improvements across payment products.

Qualifications

• At least 3 years of experience in payments and 2+ years in risk/fraud roles.
• Deep understanding of fraud typologies and card scheme rules.
• Familiarity with fraud modules like Visa Risk Manager and Mastercard DI.
• Excellent written and spoken English.

Responsibilities

• Identify fraud patterns and anomalies using transaction and user data.
• Manage fraud alerts; review, prioritize, and suggest improvements.
• Investigate suspicions; propose prevention strategies.
• Identify process gaps via data analysis and drive improvements.
• Support fraud initiatives across payments products.
• Develop SOPs to enhance fraud operations and customer experience.
• Collaborate in a fast-paced startup with hybrid Gurgaon office.

Skills

Fraud detection

Data analytics

Risk assessment

English communication

Spreadsheet proficiency

Tools

Visa Risk Manager

MasterCard Decision Intelligence

PowerBI

Tableau

Pivot tables

Job description

Founders today are building global companies from day one — but the systems that manage their money were built for a different era. Aspire exists to change that!

We’re building the financial operating system for global founders, bringing banking, software, and automation into a single platform so businesses can move faster across borders and stay focused on building.

Aspire is built by people who think from first principles, care deeply about solving hard problems, and take real ownership of their work. Our team brings global experience from leading fintech and technology companies, and many of us are former founders and operators who understand what it takes to build thoughtfully, make trade-offs, and deliver at scale in a global environment.

Backed by leading global investors including Y Combinator, Peak XV, and Lightspeed, Aspire has been trusted by more than 50,000 startups and growing businesses worldwide to manage their finances since 2018. Together with partners like J.P. Morgan, Visa, and Wise, we’re building for the next generation of global companies.

About the team:

At Aspire, we are committed to empowering our customers throughout their journey with us. Our Operations Team ensures customers can operate seamlessly on our platform, and guarantee the best customer experience possible.

About the role:

We are seeking a highly skilled and motivated Fraud Senior Analyst to join our team. You will play a vital role in investigating and resolving fraud cases. You will also contribute to the development and deployment of counter-fraud measures, ensuring alignment with our team's business, policy, and operating requirements. Your responsibilities will include:

• Utilize advanced data analytics skills to identify fraud patterns, trends, and outlier indicative of fraudulent behavior with transaction data, user activity, and other relevant datasets
• Manage the alerts generated by fraud detection systems, review and prioritize alerts, monitor the alert accuracy rates and propose the enhancements
• Conduct thorough investigations to verify suspicions, based on the findings from investigations and risk assessments, develop and propose the strategies to prevent future incidents of fraud.
• Evaluate and identify key process/system gaps based on data analysis in order to propose and drive improvements
• Support fraud operation team with new initiatives and projects related to fraud detection and prevention across payment products
• Contribute towards enhancing and optimizing fraud operational processes for better customer experience and effective fraud detection (eg: SOP writing).
• At least 3 years of experience working in the payments space, and at least 2 years in a risk/fraud-related role
• Deep understanding and knowledge of fraud typologies, card scheme rules, fraud rules, and fraud modules like Visa Risk Manager and MasterCard Decision Intelligence.
• Understanding of payment & fraud-related regulations
• Excellent command of English both verbal and written - English is the main language used in the company and with clients/partners
• Comfortable with spreadsheets/formulas, data analysis and visualization (e.g. pivot tables, PowerBI, Tableau)
• Excited to work in a fast-paced startup, appreciates owning projects and curious to build ground up.
• Comfortable with hybrid working model (office in Gurgaon).