Job Title
Senior Analyst – GBS Commercial
Location
Bangalore
Reporting to
Manager-Demand Planning
Purpose of the role
Resource will be required to independently own and manage delivery of process activities of a Demand Planning process for the aligned market and effectively collaborate with market counterparts from Supply Planning and Commercial teams. Resource will also be responsible for independently identifying, solving and closing initiatives to drive improvement on aligned KPIs, both with respect to process effectiveness and efficiency.
Key tasks & accountabilities
Design and drive solutions to business issue:
- IC role and will be responsible to manage statistical baseline forecast & achieve best forecast accuracy for allocated country/market.
- Collaborate with aligned country/market DP partners to align on best forecast strategy for their portfolio.
- Analyze and understand thoroughly trend/Pattern/Seasonality and product life cycle to select best statistical models.
- Perform ABC-XYZ analysis, outlier cleansing to generate accurate base forecast.
- Perform RCA for previous week performance, taking appropriate action to ensure correct base forecast – for both long term and short term.
- Able to validate the stats forecast generated from o9 & correct the issues if found.
- Determine root cause across the supply chain value stream – Demand vs Supply issues, impacting forecast accuracy.
- Participate, present and contribute to market-level S&OP process from demand planning perspective.
- Contribute and add value to the business through continuous improvement and process improvement.
- Manage o9 – master data maintenance for demand planning (e.g., item creation, EOL, active/inactive status).
- Understand and evaluate impact on current ways of operation due to modifications in process basics, technology enhancements, business changes, etc.
- Maintain effective relationships with key stakeholders & address their concerns during daily, weekly, monthly reporting cycles.
- Be closely connected with business operations and report to DP lead for day‑to‑day operations.
Qualifications, Experience & Skills
- Level of educational attainment required: Graduate in any stream, post‑graduate diploma/certification in supply chain/analytics.
- Previous work experience required: 2–3+ years of professional experience in demand planning/demand forecasting for seasonal and non‑seasonal products, able to manage base forecast independently and familiar with statistical modelling.
- Prior experience in FMCG, retail insights & analytics or consulting companies.
- Experience liaising with stakeholders.
- Fluent in English with good communication skills.
- Technical skills required: Advanced MS Excel, PowerPoint (Must Have); statistical knowledge for deep data analysis (Must Have); advanced visual management: Power BI (Good to Have); machine learning tool (Good to Have).