Supply Chain Operations Assoc Manager

Accenture; Mumbai; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

A global consulting firm is seeking a Supply Chain Operations Associate Manager in Mumbai. The role involves managing global demand planning and leading initiatives to enhance supply chain efficiency. Candidates must have 10-14 years of experience in demand planning, strong analytical skills, and innovative thinking. You will be responsible for optimizing forecasting processes and integrating complex data. The ideal candidate holds an MBA or a relevant degree and possesses excellent leadership capabilities.

Qualifications

• 10-14 years of experience leading global demand planning.
• Proven track record in deploying advanced demand planning systems.
• Strong expertise in statistical forecasting, demand sensing, and causal modeling.
• Strong analytical and quantitative skills; translate data into insights.
• Excellent project management and stakeholder engagement.
• Knowledge of cloud-based planning platforms and API integrations.
• Experience with planning software (O9) and SAP modules.
• Language skills in Korean, Chinese, and Japanese preferred.

Responsibilities

• Manage global demand planning process across multiple business units.
• Integrate historical sales and market intelligence into planning platform.
• Drive digital transformation initiatives in demand planning.
• SOP Process Leadership: coordinate monthly SOP cycles and cross-functional alignment.
• Inventory Optimization: apply multi-echelon and safety stock analytics.
• Exception Management: implement exception-based planning workflows and analytics.
• Digital Transformation: drive AI/ML forecasting and real-time analytics initiatives.
• Master Data Governance: ensure accuracy of planning master data across systems.
• Continuous Improvement: Kaizen/Lean/Six Sigma projects to improve planning.
• Performance Monitoring: track metrics like forecast accuracy and bias.
• Cross-Functional Collaboration: align demand with supply, finance, and commercial teams.
• Team Development: mentor and upskill the planning team.

Skills

Statistical forecasting demand modeling

Analytical skills

Project management

Stakeholder engagement

Innovation and continuous improvement

Communication skills

Team-oriented environment

Leadership

Communication skills

SOP/IBP processes

Education

MBA or relevant post-graduate degree

Bachelor's degree

Tools

O9

SAP

Power BI

Tableau

SAP Analytics Cloud

SAP Analytics Cloud

Job description

Overview

Skill required: Plan - Supply and Demand Planning

Designation: Supply Chain Operations Assoc Manager

Qualifications: Any Graduation

Years of Experience: 10 to 14 years

What would you do

Manage planning, procurement, distribution and aftermarket service supply chain operations, helping clients realize $5 for every $1 spent on our services. Responsible for delivering various Supply Chain initiatives majorly focused on Planning, exception management and inventory management. Implement systems to support the demand and supply planning process by providing planners with automated tools to access and analyze data captured throughout the supply chain.

What are we looking for

• MBA or relevant post-graduate degree in Supply Chain, Operations, Data Science, or related field; bachelor’s degree required.
• Good understanding of statistical forecasting demand modeling.
• 10-14 years of experience leading global demand planning or integrated business planning (IBP) functions in Retail, CPG, or similar industries.
• Proven track record in deploying and optimizing advanced demand planning systems (O9, SAP, APO, Kinaxis, etc.).
• Experience leading, engaging and inspiring large teams of motivated individuals to achieve excellence in all aspects of planning.
• Strong analytical and quantitative skills; ability to interpret complex data and translate into actionable insights.
• Excellent project management and stakeholder engagement skills.
• Ability to drive innovation and continuous improvement in planning processes.
• Exceptional communication skills for cross-functional and executive-level interactions.
• Proven ability to build, manage and foster a team-oriented environment.
• Solid multi-phase project management skills.
• Strong expertise in statistical forecasting, demand sensing, and causal modeling.
• Experience supporting and partially leading SOP/IBP processes, including scenario planning.
• Familiarity with cloud-based planning platforms and API integrations.
• Exposure to automation tools (UiPath, Alteryx) for process efficiency.
• Solid understanding of inventory optimization, replenishment algorithms, and supply chain network modeling.
• Experience with planning software (O9) and ERP modules (SAP Ariba, ECC).
• Knowledge of beauty industry and regional/affiliate market trends is a plus.
• Ability to manage stakeholder relationships effectively.
• Language skills in Korean, Chinese, and Japanese preferred.

Roles and Responsibilities

• Lead Global Demand Planning: Architect and manage the global demand planning process, ensuring robust statistical forecasting, demand signal integration, and scenario planning across multiple business units and geographies.
• Advanced Forecasting Analytics: Deploy and optimize advanced forecasting models (e.g., ARIMA, exponential smoothing, machine learning algorithms) using platforms such as O9, Databricks, SAP IBP, and Forecast Pro.
• Data Integration Automation: Integrate demand signals from multiple sources (historical sales, POS, market intelligence, promotions, external data) into a unified planning platform. Automate data pipelines and reporting dashboards using tools like Power BI, Tableau, and SAP Analytics Cloud.
• SOP Process Leadership: Lead the monthly SOP cycle, facilitating cross-functional consensus meetings, scenario modeling, and risk mitigation strategies. Ensure seamless alignment between demand, supply, finance, and commercial teams.
• Inventory Optimization: Apply advanced inventory optimization techniques (multi-echelon, safety stock modeling, ABC/XYZ analysis) to balance service levels, working capital, and supply constraints.
• Exception Management: Develop and implement exception-based planning workflows, leveraging alerts and root-cause analytics to proactively address forecast deviations and demand-supply gaps.
• Digital Transformation: Drive digital transformation initiatives in demand planning, including the adoption of AI/ML-based forecasting, digital twins, and real-time analytics.
• Master Data Governance: Ensure accuracy and completeness of planning-relevant master data (product, customer, location) across all systems (SAP ECC, SAP S/4HANA, EDM).
• Continuous Improvement: Lead Kaizen, Lean, or Six Sigma projects to streamline demand planning processes, reduce forecast error, and enhance planning cycle efficiency.
• Performance Monitoring: Monitor and improve key metrics such as WFA, Bias, Attainment, and Forecast Value Added (FVA).
• Cross-Functional Collaboration: Partner with Sales, Marketing, Finance, and Supply Chain teams to ensure alignment of demand plans with business objectives. Support IBP cycles at affiliate and regional levels with detailed reports and recommendations.
• Team Development: Mentor and upskill the demand planning team in advanced analytics, planning systems, and best-in-class methodologies.

Qualification: Any Graduation