Senior Analyst - Client Services (ProRata Handler)

Artex Risk Solutions; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Gallagher Re in Mumbai is seeking a Senior Analyst - Pro Rata Handler to join our Reinsurance Servicing team. You will manage proportional treaty accounting and servicing, ensuring compliance with contracts, processes, and service standards.

Key responsibilities include analyzing treaty documentation and bordereaux, processing accounting activities, handling client and reinsurer queries, and maintaining accurate financial and operational reports.

Qualifications

• Experience in Insurance/Reinsurance Operations.
• Hands-on exposure to Proportional Treaty (Pro Rata) servicing/accounting.
• Experience managing client portfolios and stakeholder interactions.
• Understanding of treaty accounting, bordereaux processing, and post-placement servicing activities.
• Strong knowledge of Reinsurance concepts and treaty documentation.
• Awareness of accounting fundamentals (debits, credits, settlements, reconciliations).
• Proficiency in Excel and MS Office.

Responsibilities

• Manage proportional treaty accounting and servicing activities.
• Analyze and interpret treaty documentation and bordereaux.
• Process and manage treaty accounting in line with contracts and procedures.
• Handle client, reinsurer, and claims-related queries with timely resolutions.
• Review and maintain operational and financial reports for accuracy.
• Support Account Managers and Placing Teams with renewal information.
• Monitor balances, debt, and cash positions; drive timely resolution.

Skills

Proportional treaty servicing

Client portfolio management

Stakeholder management

Treaty accounting concepts

Tools

Microsoft Excel

MS Office

Job description

Job Summary

Join Gallagher Re and Make an Impact. At Gallagher, we are more than a global insurance brokerage - we are a team of professionals dedicated to delivering exceptional service and innovative solutions worldwide. As one of the world's leading insurance, risk management, and consulting organizations, we offer exciting opportunities to grow your career in the dynamic world of Reinsurance. We are currently looking for an experienced Senior Analyst - Pro Rata Handler to join our Reinsurance Servicing team in Mumbai.

What Youll Do

• As a Senior Analyst, you will be responsible for managing proportional treaty accounting and servicing activities while ensuring compliance with contractual obligations, business processes, and service standards.
• Analyze and interpret technical proportional treaty documentation and bordereaux received from clients.
• Process and manage treaty accounting activities in line with contractual conditions and operational procedures.
• Independently handle client, reinsurer, and claims-related queries, ensuring timely resolution and escalation where required.
• Review and maintain operational and financial reports, ensuring accuracy and completeness.
• Support Account Managers, Client Service Advocates, and Placing Teams with renewal and servicing information.
• Monitor outstanding balances, bureau debt, and uncorrelated cash positions, driving timely resolution.
• Build and maintain strong relationships with internal and external stakeholders.
• Ensure compliance with regulatory requirements, company policies, and industry best practices.
• Deliver against established SLA, quality, turnaround time (TAT), and productivity targets.

What Were Looking For

• Experience- Relevant experience in Insurance/Reinsurance Operations
• Hands-on exposure to Proportional Treaty (Pro Rata) servicing/accounting
• Experience managing client portfolios and stakeholder interactions
• Understanding of treaty accounting, bordereaux processing, and post-placement servicing activities
• Technical Knowledge- Strong understanding of Reinsurance concepts and treaty documentation
• Awareness of accounting fundamentals (debits, credits, settlements, reconciliations)
• Good knowledge of Microsoft Excel and MS Office applications