Senior Analyst - Client Services (ProRata Handler)

Arthur J. Gallagher & Co. (AJG); Mumbai; On-site; INR 800,000 - 1,100,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development opportunities

Collaborative, people-first culture

Job summary

Arthur J. Gallagher & Co. in India is seeking a Senior Analyst - Pro Rata Handler to join the Reinsurance Servicing team in Mumbai. You will analyze proportional treaty documentation and bordereaux, and support accounting activities.

The role requires hands-on Pro Rata servicing experience, client and stakeholder interaction, and a focus on accuracy, compliance, and timely service delivery. You will collaborate with Account Managers and Placing Teams to drive smooth renewals and servicing.

Qualifications

• Relevant experience in Insurance/Reinsurance Operations.
• Hands-on exposure to Proportional Treaty (Pro Rata) servicing/accounting.
• Experience managing client portfolios and stakeholder interactions.
• Understanding of treaty accounting, bordereaux processing, and post-placement servicing activities.

Responsibilities

• Analyze and interpret technical proportional treaty documentation and bordereaux received from clients.
• Process and manage treaty accounting activities in line with contractual conditions and operational procedures.
• Independently handle client, reinsurer, and claims-related queries, ensuring timely resolution and escalation where required.
• Review and maintain operational and financial reports, ensuring accuracy and completeness.
• Support Account Managers, Client Service Advocates, and Placing Teams with renewal and servicing information.
• Monitor outstanding balances, bureau debt, and uncorrelated cash positions, driving timely resolution.
• Build and maintain strong relationships with internal and external stakeholders.
• Ensure compliance with regulatory requirements, company policies, and industry best practices.
• Deliver against established SLA, quality, turnaround time (TAT), and productivity targets.

Skills

Pro Rata servicing

Reinsurance operations

Client portfolio management

Excel proficiency

Tools

MS Excel

Job description

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

How you'll make an impact

Join Gallagher Reand Make an Impact

At Gallagher, we are more than a global insurance brokerage— we are a team of professionals dedicated to delivering exceptional service and innovative solutions worldwide. As one of the world’s leading insurance, risk management, and consulting organizations, we offer exciting opportunities to grow your career in the dynamic world of Reinsurance.

We are currently looking for an experienced Senior Analyst - Pro Rata Handler to join our Reinsurance Servicing team in Mumbai.

What You'll Do:

• Analyze and interpret technical proportional treaty documentation and bordereaux received from clients.
• Process and manage treaty accounting activities in line with contractual conditions and operational procedures.
• Independently handle client, reinsurer, and claims-related queries, ensuring timely resolution and escalation where required.
• Review and maintain operational and financial reports, ensuring accuracy and completeness.
• Support Account Managers, Client Service Advocates, and Placing Teams with renewal and servicing information.
• Monitor outstanding balances, bureau debt, and uncorrelated cash positions, driving timely resolution.
• Build and maintain strong relationships with internal and external stakeholders.
• Ensure compliance with regulatory requirements, company policies, and industry best practices.
• Deliver against established SLA, quality, turnaround time (TAT), and productivity targets.

What We're Looking For:

Experience-

• Relevant experience in Insurance/Reinsurance Operations
• Hands-on exposure to Proportional Treaty (Pro Rata) servicing/accounting
• Experience managing client portfolios and stakeholder interactions
• Understanding of treaty accounting, bordereaux processing, and post-placement servicing activities

Technical Knowledge-

• Strong understanding of Reinsurance concepts and treaty documentation
• Awareness of accounting fundamentals (debits, credits, settlements, reconciliations)
• Good knowledge of Microsoft Excel and MS Office applications

Additional Information

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)