Senior Analyst

GEP; Navi Mumbai, Hyderabad; In loco; INR 300.000 - 540.000; Tempo pieno

Descrizione del lavoro

GEP in Navi Mumbai is seeking a Procurement System Analyst to support P2P workflows, interact with product teams, and troubleshoot across environments. You will monitor, optimize and tune performance while coordinating with suppliers and internal teams.

The role requires ITIL certification and knowledge of procurement or supply chain management, plus familiarity with cXML/EDI and MS Office tools.

Competenze

• ITIL Certification is required.
• Knowledge of Procurement or Supply Chain management.
• Knowledge of cXML and EDI.
• MS Excel, Word & PowerPoint knowledge.
• Analytical aptitude and business acumen.

Mansioni

• Understand organizational policies, procedures and eProcurement tools and implement daily.
• Execute standardized P2P processes and strategies for assigned suppliers.
• Collaborate with peers for on-time project Go Live.
• Proactively communicate issue status to clients and management.
• Contact suppliers to complete registration per their company profile.
• Conduct supplier training on the P2P process.
• Ensure complete ticketing documentation for reporting and follow-up per process.
• Document support calls and resolutions in the tracking system.
• Provide reports, information, analysis in a timely, professional manner.
• Maintain good relations with suppliers.
• Resolve queries from suppliers and internal teams in P2P process.
• Understand standard orders, invoices and onboarding of suppliers.
• Practice process improvements as defined.
• Added advantage of knowledge of P2P tools – end user functionality.
• Willing to work in shift timings, mainly 6pm to 3am as required.

Conoscenze

ITIL Certification

Procurement or Supply Chain

cXML & EDI

MS Excel/Word/PowerPoint

Analytical skills

Descrizione del lavoro

JOB SUMMARY

You will interact regularly with individual product teams to understand their requirements and purpose of implementation. You will also troubleshoot issues across environments and will be responsible for their monitoring, optimization and performance tuning.

REQUIREMENTS

• ITIL Certification
• Knowhow of Procurement or Supply Chain management
• Knowledge about cXML and EDI
• Knowledge of computer software applications, MS Excel, Word & PowerPoint
• Analytical aptitude and business acumen

Roles and Responsibilities :

• Develop a sound understanding of the organizational policies, procedures and eProcurement tools and implement it on a day-to-day basis.
• Execute standardized P2P processes and strategies for assigned suppliers.
• Work effectively with peers and others for on-time completion of projects and client Go Live.
• Proactively communicate issue status in a timely way to the clients and the management.
• Contact supplier to fill and complete registration in accordance with their company profile.
• Conduct supplier training on the P2P process.
• Ensuring complete documentation with the ticketing system for ease of reporting and follow-up as per the process.
• Efficiently and concisely document support calls/email support inquiries and resolution into the company’s tracking system.
• Provide reports, information, analysis etc., as required, in a timely, professional manner.
• Maintain good level of public relations with suppliers.
• Resolve queries and issues faced by the Suppliers and internal team members in P2P process.
• Ability to understand standard orders, invoices and techniques, independently work with suppliers and onboarding of them.
• Practice process improvements as defined.
• Added advantage of in-depth Knowledge of P2P tools – end user functionality.
• Willing to work in any shift timing as per the management requirement, majorly 6pm to 3am shift.