Senior Advisor - Operational Risk and Resilience

ANZ Banking Group; Bengaluru; Hybrid; INR 5,000,000 - 7,500,000; Full time

Job summary

ANZ Banking Group in Bengaluru seeks a Senior Advisor for NFR Operational Risk & Resilience to lead risk assessments and embed controls across end-to-end value chains. The role partners with business teams to ensure regulatory alignment and strong risk culture.

The position focuses on translating risk frameworks into actionable outcomes, driving governance and enabling continuous improvement within Group Technology. Hybrid work model in Bengaluru.

Qualifications

• Operational and resilience risk management across end-to-end value chains.
• Ability to translate risk frameworks into practical business outcomes.
• Advanced analytical and data-driven risk insight skills.
• Governance, reporting and decision-support capability in risk contexts.
• Stakeholder engagement and influencing skills.

Responsibilities

• Lead Operational Risk & Resilience assessments across business processes, technology, data, third parties and end-to-end value chains, identifying material risks, control gaps and resilience vulnerabilities.
• Design, uplift and embed sustainable controls, aligning with enterprise frameworks, regulatory obligations and customer outcomes.
• Provide strategic risk advisory and translate policies into practical business outcomes, influencing stakeholders and supporting ownership.
• Drive risk insight, governance and assurance using data and indicators to monitor trends and remediation.
• Enable regulatory compliance and risk management practices by supporting policy changes and escalation protocols.
• Build risk capability, culture and continuous improvement through coaching and accountability across the 1LOD.

Skills

Operational risk management

Resilience risk management

Risk assessment

Control design

Governance & reporting

Stakeholder engagement

Data-driven risk insight

Leadership

Tools

ServiceNow

QlikSense

Tableau

Excel

Job description

Senior Advisor – NFR Operational Risk and Resilience (Op Resilience)

About Us: At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a NFR Senior Advisor - NFR Operational Risk & Resilience (Op Resilience) in Group Technology, this role leads and manages Operational and Resilience risk assessments, regulatory and policy change, and partners with business teams to sustainably design and embed risk controls into business processes, systems and data. With a focus on end‑to‑end value chains, the role provides risk insight and analysis to influence governance and decision‑making, ensures adherence to risk and compliance frameworks, and identifies and escalates control gaps where effectiveness is insufficient. The role acts as a trusted first line risk partner, managing the delivery of high‑quality 1LOD risk management and assurance, strengthening stakeholder accountability, building capability, and uplifting risk culture. Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Details

Role Type: Permanent

Location: Manyata Tech Park, Bengaluru

Work Hours: 8 AM to 5 PM (Hybrid work model)

What will your day look like?

• Lead Operational Risk & Resilience Assessments Conduct and challenge risk assessments across business processes, technology, data, third parties and end-to-end value chains, identifying material risks, control gaps and resilience vulnerabilities.
• Design, Uplift and Embed Effective Controls Partner with stakeholders to design, improve and integrate sustainable risk and resilience controls into business processes, ensuring alignment with enterprise frameworks, regulatory obligations and customer outcomes.
• Provide Strategic Risk Advisory and Framework Translation Act as a trusted risk advisor by translating risk frameworks, policies and standards into practical business outcomes, influencing stakeholders and supporting effective risk ownership.
• Drive Risk Insight, Governance and Assurance Leverage data, analytics and risk indicators to identify emerging risks, monitor control effectiveness, support governance forums, and drive remediation of risk and control weaknesses.
• Enable Regulatory Compliance and Risk Management Practices Support the implementation of regulatory and policy changes, ensure adherence to risk methodologies and escalation protocols, and identify and elevate material risk issues.
• Build Risk Capability, Culture and Continuous Improvement Strengthen first line risk capability through coaching, collaboration and quality review, while driving continuous improvement through lessons learned, assurance outcomes, incidents and regulatory feedback.

What will you bring?

• Operational and resilience risk management expertise across business processes, systems, data, third parties and end-to-end value chains.
• Risk assessment, control design and assurance capability, including evaluating control effectiveness, identifying gaps and driving remediation.
• Strong understanding of regulatory obligations, risk frameworks, policies and standards, with the ability to translate requirements into practical business outcomes.
• Advanced analytical and data-driven risk insight skills, including the use of ServiceNow, QlikSense, Tableau and Excel to identify trends, emerging risks and control weaknesses.
• Governance, reporting and decision-support capability, including preparation of risk insights, management reporting and governance forum materials.
• Strong stakeholder engagement, advisory and influencing skills, with the ability to build trusted relationships across the business, Line 2 Risk and Centres of Excellence.
• Business process optimisation and continuous improvement capability, embedding sustainable controls while supporting efficiency, resilience and customer outcomes.
• Leadership, planning and risk culture development skills, including prioritising competing demands, coaching others, exercising sound judgement and promoting first-line accountability.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

Why join us?

ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong. We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.

We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.com/careers/ .

Job Posting End Date 01/10/2026, 11.59pm, (Melbourne Australia)

Experience Level Senior Level