Security Technical Services Systems Integration Specialist

NTT DATA, Inc.; Bengaluru; Hybrid; INR 800,000 - 1,200,000; Full time

Job summary

NTT DATA, Inc. is seeking a skilled Security Technical Services Systems Integration Specialist in Bengaluru, India. This hybrid role involves providing technical support to clients, mentoring junior engineers, and ensuring solutions meet client requirements. Candidates should possess a Bachelor's degree in Information Technology along with security and cloud services certifications. Strong customer engagement skills and experience with security technologies such as SIEM and firewalls are essential. Join an inclusive workplace that values diversity and equal opportunity.

Qualifications

• Ability to coach and mentor team members.
• Excellent verbal communication and customer engagement skills.
• Ability to work under pressure.
• Demonstrable security analysis and engineering experience.

Responsibilities

• Provide technical support to clients on site and remotely.
• Document and maintain project documentation.
• Assume responsibility for coordinating junior Engineers.
• Escalate unresolved problems to third parties.

Skills

Technical design understanding

Project management

Customer engagement skills

Security concepts knowledge

Cloud services (AWS/Azure/GCP)

Programming (Java, Python, etc.)

Data processing and ETL skills

Event Driven Development

Information Technology Fundamentals

Education

Bachelor's degree in Information Technology or related field

Vendor certification

Cloud Security Certification

Tools

SIEM

Git

Terraform

Power BI

Job description

The Security Technical Services (TS) Systems Integration Specialist is a seasoned subject matter expert, responsible for providing technical support to clients.

Key responsibilities

• Interacts with clients on site and remote to meet complex requirements of a solution.
• Escalates unresolved problems and issues to the relevant third parties.
• Responds to escalated client requests.
• Escalates complex problems to the relevant third parties.
• Writes reports and proposals and completes and maintains project documentation.
• Assists with the documentation of standard operating procedures relating to installations and fixes.
• Acts as coach and mentor to more junior Implementation Engineers and Technicians.
• Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets.
• Included in higher complexity design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.
• Performs any other related task as required.

Qualifications to thrive

• Seasoned understanding and appreciation of technical design and business principles.
• Seasoned project fundamental and administration ability.
• Seasoned project skills which are demonstrated in the execution of installations and other assignments.
• Excellent customer engagement skills
• Demonstrate relevant domain specialist knowledge.
• Excellent verbal communication skills.
• Client focused and displays a proactive approach to solving problems.
• Ability to work under pressure.
• Ability to coach, mentor and provide guidance to team members.
• Seasoned knowledge on security concepts and application of those concepts.
• Ability in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, decoys, and other security tools.
• Seasoned knowledge on log collection mechanism such as Syslog, Log file, DB API.
• Seasoned knowledge in security architecture.
• Ability in ETL concepts, data processing at scale and data stream pipelines through Terraform.
• Ability in cloud services on at least one of the following providers: AWS, Azure, GCP
• Ability in web service protocols and frameworks for high-availability, low-latency, resiliency, and auto-scaling
• Ability in any of the following: Java, Python, TypeScript, JavaScript, R, .NET, PowerShell
• Ability usage of source control systems, Git and CI/CD pipelines using Terraform.
• Seasoned practices on securing data and systems by applying appropriate authentication and authorization controls.
• Sound understanding of Event Driven Development and asynchronous operations.
• Seasoned knowledge of security technologies and understanding of managed services concepts
• Seasoned knowledge of security monitoring and management tools for performance optimization and troubleshooting

Academic qualifications and certifications

• Bachelor's degree or equivalent in Information Technology or Computing or a related field
• Vendor certification is mandatory.
• Azure Certified Security Engineer / PCNSE / FCP / CCNP Security / CISSP / Automation certifications or equivalent preferred.
• Cloud Security certifications and certifications like AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCDP Security, JNCIA, ACCA, PCNSE, PCNSC, FCP, CCSA, ITIL, Azure Security Engineer, Azure Certified DevOps Engineer, Azure Certified Network Engineer, Azure Administrator Associate, will be an advantage.
• Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role) - Terraform, Azure, Sentinel, EDR Defender for Cloud, Microsoft Security, Devops Ci/CD Pipelins, Azure Governance (Defender for Cloud, Azure Policies, Secure Score and Compliance), Version Control (Git), Microservices (Kubernetes, Azure Containers),
• Azure / AWS/ GCP Infrastructure (IaaS, PaaS, SaaS), Azure Infrastructure as Code, Azure Administration, Hybrid Cloud, Networking (Firewalls, LAN, VPN), Automation, MS Office365, Power BI Administration, Scripting (PowerShell), ZTNA.

Required experience

• Seasoned experience in SOC Analysis Operations.
• Seasoned experience in SIEM usage for investigations.
• Seasoned experience in Azure or AWS or GCP.
• Seasoned experience in Security technologies like Seasoned, IPS, IDS, Proxy etc.
• Specialist experience in technical support to clients.
• Seasoned experience in handling security incidents end to end.
• Seasoned experience in Security Analysis or Engineering.
• Seasoned experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, and other security tools.

Workplace type

Hybrid Working

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.