Senior Security Technical Services Systems Integration Specialist Technical Lead

NTT DATA, Inc.; Mumbai City; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

NTT DATA, Inc. invites a Senior Security Technical Services Systems Integration Specialist/Technical Lead to join our advanced security practice.

The role focuses on complex installations, integrations, deployments, configurations and end-to-end fault management, with emphasis on crafting clear technical specifications and backup design options. The candidate develops business knowledge while pursuing expert-level certifications and leads by example, coordinating engineers and vendors as

Qualifications

• Advanced understanding of technical design and business principles.
• Strong project administration and coordination abilities.
• Experience delivering installations and other assignments with advanced project fundamentals.
• Excellent verbal communication and client engagement skills.
• Advanced domain knowledge in security.
• Ability to coach, mentor and lead a project team.

Responsibilities

• Interacts with clients on site and remotely to meet complex requirements.
• Escalates unresolved issues to third parties as needed.
• Delegates tasks to engineers and technicians.
• Coordinates activities of engineers to meet performance targets and mentors junior staff.
• Writes reports and proposals and maintains project documentation.
• Assists with SOP documentation for installations and fixes.
• Coaches and mentors junior implementation staff.
• Takes ownership of relevant technologies during the project lifecycle.
• May support the customer service desk for third-line issues.

Skills

SOC Analysis

SIEM Usage

Cloud (Azure/AWS/GCP)

Security Technologies

Incident Handling

Client Support

Team Coaching

Technical Lead Ownership

Education

Bachelor's degree in IT/Computing

Tools

Azure

AWS

GCP

Firewall

SIEM

Job description

Job Description:

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Security Technical Services (TS) Systems Integration Specialist / Technical Lead is an advanced subject matter expert who is involved in highly complex environments for installation, integration, deployment, configuration and fault management.

This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning.

This role works towards expert level certification, whilst at the same time developing business knowledge.

Key responsibilities:

• Interacts with clients on site and remote to meet more complex requirements of a solution.
• Escalates unresolved problems and issues to the relevant third parties.
• Delegates lower complexity tasks to engineers and technicians.
• Assumes responsibility for the coordination of the activities of the engineers, in line with performance targets, leading by example and monitoring the quality of engineers and technicians work when required.
• Writes reports and proposals and completes and maintains project documentation.
• Assists with the documentation of standard operating procedures relating to installations and fixes.
• Acts as coach and mentor to more junior Implementation Engineers and Technicians.
• Assumes responsibility for the coordination of the activities of the Engineers, in line with performance targets.
• May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management.
• Included in complex design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.
• Engages vendors for priority escalations or bugs found during deployments.
• Performs any other related task as required.

To thrive in this role, you need to have:

• Advanced understanding and appreciation of technical design and business principles.
• Advanced project fundamental and administration ability.
• Advanced project fundamentals which are demonstrated in the execution of installations and other assignments.
• Advanced customer engagement skills.
• Advanced relevant domain specialist knowledge.
• Excellent verbal communication skills.
• Client focused and displays a proactive approach to solving problems.
• Advanced ability to coach, mentor and provide guidance to team members.
• Ability to take ownership as technical lead during project lifecycle.

Academic qualifications and certifications:

• Bachelors degree or equivalent in Information Technology or Computing or related field.
• Vendor certification is mandatory.
• Azure Certified Solutions Architect / PCNSE / FCE / CCNP Security / CISSP / Automation certifications or equivalent preferred.
• Cloud Security certifications and certifications like AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCIE / CCDP Security, JNCIA, ACCA, PCNSE, PCNSC, FCE, CCSA, ITIL, Azure Security Engineer, Azure Certified DevOps Engineer, Azure Certified Network Engineer, Azure Certified Solutions Architect, Azure Administrator Associate, will be an advantage.
• Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role) - Terraform, Azure, Sentinel, EDR Defender for Cloud, Microsoft Security, Devops Ci/CD Pipelins, Azure Governance (Defender for Cloud, Azure Policies, Secure Score and Compliance), Version Control (Git), Microservices (Kubernetes, Azure Containers), Azure / AWS/ GCP Infrastructure (IaaS, PaaS, SaaS), Azure Infrastructure as Code, Azure Administration, Hybrid Cloud, Networking (Firewalls, LAN, VPN), Automation, MS Office365, Power BI Administration, Scripting (PowerShell), ZTNA.

Required experience:

• Advanced experience in SOC Analysis Operations.
• Advanced experience in SIEM usage for investigations.
• Advanced experience in Azure or AWS or GCP.
• Advanced experience in Security technologies like Firewall, IPS, IDS , Proxy etc.
• Advanced experience in technical support to clients.
• Advanced experience in handling security incidents end to end.
• Advanced experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, decoys, and other security tools.
• Advanced experience in log collection mechanism such as Syslog, Log file, DB API.
• Advanced experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, and other security tools.
• Advanced experience in web service protocols and frameworks for high-availability, low-latency, resiliency, and auto-scaling.
• Advanced experience in sound practices on securing data and systems by applying appropriate authentication and authorization controls.
• Advanced experience in Event Driven Development and asynchronous operations.
• Advanced experience in scripting languages such as Python, Perl, or Ruby, and experience with automation tools like Ansible, Puppet, or Chef.

Workplace type:

On-site Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.