Technical Specialist - MS, Linux

NTT DATA, Inc.; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

NTT DATA, Inc. is seeking a Linux Administrator in Mumbai, Maharashtra with 7 years of experience. The role requires managing and troubleshooting Linux systems (RHEL, CentOS, Ubuntu), ensuring compliance with security measures, and maintaining client communication. A Bachelor's degree in IT/Computing and relevant certifications (CCNP, VMware) are essential. The position is full-time and on-site, focusing on infrastructure management in enterprise environments.

Qualifications

• 7 years of experience in Linux administration for enterprise clients.
• Ability to adapt to changing circumstances.
• Seasoned Managed Services experience handling complex infrastructure.

Responsibilities

• Manage Linux systems across multiple environments.
• Investigate and resolve complex Linux-related issues.
• Provide continuous feedback to clients on system status.
• Perform necessary checks and apply monitoring tools.
• Coaches L2 teams for advanced troubleshooting skills.

Skills

Linux administration

Troubleshooting

Performance optimization

Scripting (Bash, Python)

Security compliance

Client communication

Education

Bachelor’s degree in IT/Computing

CCNP or equivalent certification

VMware Certified Professional

Tools

RHEL

CentOS

Ubuntu

Cloud platforms (AWS, Azure, GCP)

Job description

Your day at NTT DATA

BE/BTECH with 7 years of experience in Linux administration for enterprise clients.

Troubleshooting

• Investigate and resolve complex Linux-related issues (e.g., system crashes, performance degradation).
• Analyze logs (e.g., syslogs, kernel logs) to identify root causes.
• Utilize debugging tools (e.g., gdb, strace) to troubleshoot applications.

System Administration

• Manage Linux systems (RHEL, CentOS, Ubuntu) across multiple environments (dev, prod).
• Configure and maintain Linux services (e.g., SSH, DNS, DHCP).
• Implement security measures (e.g., firewalls, access controls).

Performance Optimization

• Monitor system performance using tools (e.g., top, htop, sar).
• Optimize system resources (CPU, memory, disk) for improved performance.
• Implement tuning parameters for enhanced system efficiency.

Scripting and Automation

• Develop scripts (Bash, Python) for automation and efficiency.

Security and Compliance

• Ensure system security and compliance with regulatory requirements.
• Implement security patches and updates.

Key Responsibilities

• Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational.
• Performs necessary checks, applies monitoring tools, and responds to alerts.
• Identifies problems and errors prior to or when they occur and logs all such incidents in a timely manner with the required level of detail.
• Assists in analyzing, assigning, and escalating support calls.
• Investigates third line support calls assigned and identifies the root cause of incidents and problems.
• Reports and escalates issues to 3rd party vendors if necessary.
• Provides continuous feedback to clients and affected parties and updates all systems and/or portals as prescribed by the company.
• Proactively identifies opportunities for work optimization including opportunities for automation of work.
• Coaches L2 teams for advanced technical troubleshooting and behavioral skills.
• May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines.
• May work on implementing and delivering Disaster Recovery functions and tests.
• Performs any other related task as required.

Knowledge and Attributes

• Ability to communicate and work across different cultures and social groups.
• Ability to plan activities and projects well in advance, and take into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
• Ability to adapt to changing circumstances.
• Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.

Academic Qualifications and Certifications

• Bachelor’s degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
• Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).
• Relevant certifications include:
• CCNP or equivalent certification.
• CCNP in Security or PCNSE certification or Firewall Vendor related certification is good to have along with advanced technical certification like CCIE, CISSP.
• VMware Certified Professional: Data Centre Virtualization.
• VMware Certified Specialist – Cloud Provider.
• VMware Site Recovery Manager: Install, Configure, Manage.
• Microsoft Certified: Azure Architect Expert.
• AWS Certified: Solutions Architect Associate.
• Veeam Certified Engineer (VMCE).
• Rubrik Certified Systems Administrator.
• Zerto, Pure, VxRail.
• Google Cloud Platform (GCP).
• Oracle Cloud Infrastructure (OCI).
• SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4.
• SAP Technology Consultant.
• SAP Certified Technology Associate - SAP HANA 2.0.
• Oracle Cloud Infrastructure Architect Professional.
• IBM Certified System Administrator - WebSphere Application Server Network.

Required Experience

• Seasoned Managed Services experience handling complex cross technology infrastructure.
• Seasoned experience required in Engineering function within a medium to large ICT organization.
• Seasoned working knowledge of ITIL processes.
• Seasoned experience working with vendors and/or 3rd parties.

Workplace Type

On‑site Working

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.