Senior Security Technical Services Systems Integration Specialist / Technical Lead

nttlimited; Mumbai; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

NTT DATA in Mumbai seeks a Senior Security Technical Services Systems Integration Specialist / Technical Lead to handle highly complex environments for installation, integration, deployment, configuration, and fault management. The role emphasizes clear specification writing to compare options and create backup solutions, while pursuing expert-level certifications and expanding business knowledge.

The position involves on-site and remote client interactions, leading engineers, producing reports,

Qualifications

• Bachelor's degree or equivalent in Information Technology or Computing.
• Vendor certification is mandatory.
• Azure Solutions Architect or equivalent certifications (e.g., PCNSE, FCE, CCNP Security, CISSP) preferred.
• Certifications like AZ-500, SC-200, Security+, CISSP, CISM or similar are advantageous.
• Certifications related to security tools and cloud platforms enhance qualification.

Responsibilities

• Interacts with clients on site and remote to meet more complex requirements of a solution.
• Escalates unresolved problems and issues to the relevant third parties.
• Delegates lower complexity tasks to engineers and technicians.
• Assumes responsibility for the coordination of the activities of the engineers, in line with performance targets.
• Writes reports and proposals and completes and maintains project documentation.
• Assists with the documentation of standard operating procedures relating to installations and fixes.
• Acts as coach and mentor to more junior Implementation Engineers and Technicians.
• Assumes responsibility for the coordination of the activities of the Engineers, in line with performance targets.
• May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management.
• Included in complex design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.
• Engages vendors for priority escalations or bugs found during deployments.
• Performs any other related task as required.

Skills

Client engagement

Mentoring

Technical leadership

SOC analysis

SIEM usage

Cloud security

Troubleshooting

Documentation

Education

Bachelor's degree in IT/Computing

Vendor certification mandatory

Azure Solutions Architect

CCNP Security

CISSP

AZ-500 / SC-200 / Security+

Tools

Azure

AWS

GCP

SIEM

Firewall technologies

Job description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Security Technical Services (TS) Systems Integration Specialist / Technical Lead is an advanced subject matter expert who is involved in highly complex environments for installation, integration, deployment, configuration and fault management.

This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning.

This role works towards expert level certification, whilst at the same time developing business knowledge.

Key responsibilities:

• Interacts with clients on site and remote to meet more complex requirements of a solution.
• Escalates unresolved problems and issues to the relevant third parties.
• Delegates lower complexity tasks to engineers and technicians.
• Assumes responsibility for the coordination of the activities of the engineers, in line with performance targets, leading by example and monitoring the quality of engineer's and technician's work when required.
• Writes reports and proposals and completes and maintains project documentation.
• Assists with the documentation of standard operating procedures relating to installations and fixes.
• Acts as coach and mentor to more junior Implementation Engineers and Technicians.
• Assumes responsibility for the coordination of the activities of the Engineers, in line with performance targets.
• May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management.
• Included in complex design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.
• Engages vendors for priority escalations or bugs found during deployments.
• Performs any other related task as required.

To thrive in this role, you need to have:

• Advanced understanding and appreciation of technical design and business principles.
• Advanced project fundamental and administration ability.
• Advanced project fundamentals which are demonstrated in the execution of installations and other assignments.
• Advanced customer engagement skills.
• Advanced relevant domain specialist knowledge.
• Excellent verbal communication skills.
• Client focused and displays a proactive approach to solving problems.
• Advanced ability to coach, mentor and provide guidance to team members.
• Ability to take ownership as technical lead during project lifecycle.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or related field.
• Vendor certification is mandatory.
• Azure Certified Solutions Architect / PCNSE / FCE / CCNP Security / CISSP / Automation certifications or equivalent preferred.
• Cloud Security certifications and certifications like AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCIE / CCDP Security, JNCIA, ACCA, PCNSE, PCNSC, FCE, CCSA, ITIL, Azure Security Engineer, Azure Certified DevOps Engineer, Azure Certified Network Engineer, Azure Certified Solutions Architect, Azure Administrator Associate, will be an advantage.
• Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role) - Terraform, Azure, Sentinel, EDR Defender for Cloud, Microsoft Security, Devops Ci/CD Pipelins, Azure Governance (Defender for Cloud, Azure Policies, Secure Score and Compliance), Version Control (Git), Microservices (Kubernetes, Azure Containers), Azure / AWS/ GCP Infrastructure (IaaS, PaaS, SaaS), Azure Infrastructure as Code, Azure Administration, Hybrid Cloud, Networking (Firewalls, LAN, VPN), Automation, MS Office365, Power BI Administration, Scripting (PowerShell), ZTNA.

Required experience:

• Advanced experience in SOC Analysis Operations.
• Advanced experience in SIEM usage for investigations.
• Advanced experience in Azure or AWS or GCP.
• Advanced experience in Security technologies like Firewall, IPS, IDS , Proxy etc.
• Advanced experience in technical support to clients.
• Advanced experience in handling security incidents end to end.
• Advanced experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, decoys, and other security tools.
• Advanced experience in log collection mechanism such as Syslog, Log file, DB API.
• Advanced experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, and other security tools.
• Advanced experience in web service prot