Security Officer (IBH)

Ibis Styles; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

Ibis Styles Bengaluru is seeking a Security Supervisor to lead operations and manage security staff across hotel premises. You will train personnel, perform patrols, conduct investigations, and ensure compliance with safety policies.

The role includes coordinating emergency responses, maintaining records, and delivering VIP protection. Strong English communication and at least two years in security are required.

Qualifications

• Minimum 2 years of relevant security experience
• Strong English reading, writing and speaking skills
• No criminal record

Responsibilities

• Train Security Officers in the operation of surveillance equipment, report writing, record keeping, patrols and first aid procedures
• Disseminate information from Management to team members
• Conduct patrols and checks to ensure officers are alert and performing duties
• Conduct criminal investigations and prepare investigation reports for hotel-related cases
• Surveil hotel staff to ensure adherence to house rules and monitor suspects
• Coordinate emergency response for fire, bomb threats, police assistance, injury or illness
• Inspect security equipment and ensure cameras are properly focused
• Maintain day-to-day checks: pocket books, security desk journal, gate passes, keys, post allocations
• Develop informers for security intelligence
• Record daily security activities in the Daily Security Report
• Provide security for VIP guests
• Update Director of Security on security matters
• Be on-call, including off-duty hours

Skills

English proficiency

Education

Secondary / High school education

National Skills Recognition System CPR First Aid Basic Fire Fighting certificates

Job description

Primary Responsibilities

Security Operation

• Train Security Officers in the operation of surveillance equipment, written reports, record keeping, patrol and first aid procedures
• Disseminate all information by the Management to team members
• Conduct patrols and regular checks on all Security Officers to assure that they are alert and discharging their duties efficiently and effectively
• Conduct all criminal investigations, put up accompanying investigation papers and reports cases which occur within the Hotel
• Conduct surveillance on hotel staff to ensure that they abide by the House Rules; Keep tag on movements of staff who are classified as suspects under investigations
• Control and direct all emergency personnel traffic in response to fire, bomb threat, police assistance, injury or illness
• Inspect all Security equipment to ensure that they are in working order and that all cameras are correctly focused
• Conduct routine day-to-day checks of the following items to ensure that they are properly maintained, issued and accounted for;
  • Pocket books;
  • Security Desk Occurrence Book;
  • Gate Passes and Security Passes;
  • Keys and Key Registers;
  • Post allocation for hotel and External Security
• Cultivate Informers with the intention of obtaining information of security interest that may be of immediate or future use to the Department for prevention and detection purposes
• Record all activities involving the Department in the Daily Security Report
• Provide security coverage for VIP guests
• Update Director of Security constantly on all matters of security interest affecting the Hotel and the Department
• Always be on-call, including off-duty hours, for any emergency that may arise

Team Management

• Conduct performance review with the team
• Identify and develop team members with potential
• Constantly monitor team members appearance, attitude and degree of professionalism
• Conduct detailed induction programs for new employees
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
• Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service

Other Responsibilities

• Be fully conversant with hotel fire life safety/emergency procedures
• Comply with hotel and department policies and procedures at all times
• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

Main Complexity/Critical Issues in the Job

Maintain highest standards of security within the hotel premises. Be vigilant and react fast when situations arise.

Qualifications

Knowledge and Experience

• Secondary / High school education
• Certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting
• Minimum 2 years of relevant experience in a similar capacity
• Good reading, writing and oral proficiency in English language
• No criminal record

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.