Security Officer (IBH)

Acco; Bengaluru; Presencial; INR 350 000 - 550 000; Tempo integral

Resumo da oferta

Accor is seeking a Security Officer to oversee security operations within the hotel, train officers, and ensure adherence to safety policies. The role emphasizes patrols, incident response, and vigilant monitoring of surveillance systems.

The candidate should have a High School education, CPR/First Aid, and basic fire-fighting certifications, with at least two years in a similar capacity and solid English proficiency.

Qualificações

• Secondary/high school education completed.
• Certificates in National Skills Recognition System, CPR, First Aid and Basic Fire Fighting.
• Minimum 2 years of relevant experience in a similar capacity.
• Proficient in English reading, writing, and speaking.

Responsabilidades

• Train Security Officers in surveillance equipment operation, reports, and first aid procedures.
• Disseminate information from Management to team members.
• Conduct patrols and checks to ensure alertness and effectiveness.
• Conduct all criminal investigations and prepare reports.
• Monitor staff to ensure adherence to House Rules.
• Direct emergency personnel traffic during incidents.
• Inspect security equipment and camera focus.
• Maintain security records (DOR, passes, keys, etc.).
• Provide security coverage for VIP guests.
• Update Director of Security on matters of interest.
• Be on-call for emergencies.

Conhecimentos

Security operations

Team leadership

Surveillance

Emergency response

Formação académica

Secondary/High school education

CPR/First Aid Certification

Basic Fire Fighting Certification

Descrição da oferta de emprego

• Job-Category: Security, Safety & Quality
• Job Type: Permanent
• Job Schedule: Full-Time

Company Description

\"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Primary Responsibilities

Security Operation

• Train Security Officers in the operation of surveillance equipment, written reports, record keeping, patrol and first aid procedures
• Disseminate all information by the Management to team members
• Conduct patrols and regular checks on all Security Officers to assure that they are alert and discharging their duties efficiently and effectively
• Conduct all criminal investigations, put up accompanying investigation papers and reports cases which occur within the Hotel
• Conduct surveillance on hotel staff to ensure that they abide by the House Rules; Keep tag on movements of staff who are classified as suspects under investigations
• Control and direct all emergency personnel traffic in response to fire, bomb threat, police assistance, injury or illness
• Inspect all Security equipment to ensure that they are in working order and that all cameras are correctly focused
• Conduct routine day-to-day checks of the following items to ensure that they are properly maintained, issued and accounted for;
  • Pocket books;
  • Security Desk Occurrence Book;
  • Gate Passes and Security Passes;
  • Keys and Key Registers;
  • Post allocation for hotel and External Security
• Cultivate Informers with the intention of obtaining information of security interest that may be of immediate or future use to the Department for prevention and detection purposes
• Record all activities involving the Department in the Daily Security Report
• Provide security coverage for VIP guests
• Update Director of Security constantly on all matters of security interest affecting the Hotel and the Department
• Always be on-call, including off-duty hours, for any emergency that may arise

Team Management

• Conduct performance review with the team
• Identify and develop team members with potential
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Conduct detailed induction programs for new employees
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
• Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service

Other Responsibilities

• Be fully conversant with hotel fire & life safety/emergency procedures
• Comply with hotel and department policies and procedures at all times
• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

Main Complexity/Critical issues in the Job

Maintain highest standards of security within the hotel premises. Be vigilant and react fast when situations arise.

Qualifications

Knowledge and Experience

• Secondary / High school education
• Certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting
• Minimum 2 years of relevant experience in a similar capacity
• Good reading, writing and oral proficiency in English language
• No criminal record

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