Security Guard

Jindal Naturecure Institute; Nelamangala; On-site; INR 180,000 - 300,000; Full time

Job summary

Jindal Naturecure Institute in Karnataka seeks a vigilant Security Guard to safeguard patients, staff and visitors across the hospital campus, ensuring a safe environment.

The role covers access control, patrolling, crowd management, emergency response, incident reporting, and enforcing hospital policies with professionalism and discretion. You will monitor CCTV, coordinate with Emergency Response Team and departments, and assist during VIP visits or audits.

Qualifications

• Vigilance and alertness are essential for monitoring premises.
• Strong communication skills for patient and staff interactions.
• Ability to respond to emergencies with calm and efficiency.
• Capable of documenting incidents clearly and promptly.
• Knowledge of hospital security protocols and procedures.

Responsibilities

• Monitor and regulate entry and exit of patients, visitors, employees, and vendors.
• Verify identity cards and visitor passes.
• Prevent unauthorized entry into restricted areas.
• Conduct regular patrols of the hospital premises, wards, parking areas, and campus.
• Identify and report suspicious activities or safety hazards.
• Assist patients and visitors with directions and general information.
• Manage visitor movement as per hospital policies and visiting hours.
• Ensure attendants comply with hospital rules.
• Respond promptly to emergencies such as fire, medical emergencies, accidents, or security incidents.
• Assist in evacuation during emergencies.
• Coordinate with the Emergency Response Team and local authorities when required.
• Record and report security incidents, accidents, thefts, or disputes.
• Maintain daily occurrence logs and prepare incident reports.
• Safeguard hospital equipment, vehicles, and other assets.
• Prevent theft, vandalism, and unauthorized removal of hospital property.
• Regulate vehicle movement within the hospital premises.
• Ensure ambulance routes remain clear at all times.
• Monitor parking areas and enforce parking rules.
• Manage crowd control during emergencies or peak hours.
• Calm agitated patients or attendants and seek assistance when necessary.
• Handle conflicts professionally without using unnecessary force.
• Observe CCTV cameras and monitor security alarms.
• Report malfunctioning security equipment immediately.
• Enforce hospital rules regarding prohibited items, visitor timings, and access restrictions.
• Ensure delivery personnel, contractors, and vendors follow hospital protocols.
• Work closely with Nursing, Administration, HR, EHS, Biomedical, and Maintenance departments to ensure a safe environment.
• Assist during VIP visits, audits, and special events.
• Maintain discipline, punctuality, and a professional appearance.
• Treat patients, visitors, and staff courteously and respectfully.
• Maintain confidentiality regarding hospital operations and patient information.

Skills

Vigilance and alertness

Effective communication

Physical fitness

Conflict resolution

Basic first aid knowledge

Fire safety awareness

Emergency response skills

Customer service orientation

Report writing and documentation

Knowledge of hospital security

Job description

Roles and Responsibilities of a Security Guard in a Hospital/Institute.

A hospital / Institute security guard plays a vital role in ensuring the safety and security of patients, visitors, employees, and hospital property. Their key roles and responsibilities include:

Access Control

• Monitor and regulate entry and exit of patients, visitors, employees, and vendors.
• Verify identity cards and visitor passes.
• Prevent unauthorized entry into restricted areas.

Patrolling

• Conduct regular patrols of the hospital premises, wards, parking areas, and surrounding campus.
• Identify and report any suspicious activities or safety hazards.

Patient and Visitor Safety

• Assist patients and visitors with directions and general information.
• Manage visitor movement as per hospital policies and visiting hours.
• Ensure attendants comply with hospital rules.

Emergency Response

• Respond promptly to emergencies such as fire, medical emergencies, accidents, or security incidents.
• Assist in evacuation during emergencies.
• Coordinate with the Emergency Response Team and local authorities when required.

Incident Reporting

• Record and report security incidents, accidents, thefts, or disputes.
• Maintain daily occurrence logs and prepare incident reports.

Protection of Hospital Property

• Safeguard hospital equipment, vehicles, and other assets.
• Prevent theft, vandalism, and unauthorized removal of hospital property.

Traffic and Parking Management

• Regulate vehicle movement within the hospital premises.
• Ensure ambulance routes remain clear at all times.
• Monitor parking areas and enforce parking rules.

Handling Difficult Situations

• Manage crowd control during emergencies or peak hours.
• Calm agitated patients or attendants and seek assistance when necessary.
• Handle conflicts professionally without using unnecessary force.

Monitoring Security Systems

• Observe CCTV cameras and monitor security alarms.
• Report malfunctioning security equipment immediately.

Compliance with Hospital Policies

• Enforce hospital rules regarding prohibited items, visitor timings, and access restrictions.
• Ensure delivery personnel, contractors, and vendors follow hospital protocols.

Coordination with Departments

• Work closely with Nursing, Administration, HR, EHS, Biomedical, and Maintenance departments to ensure a safe environment.
• Assist during VIP visits, audits, and special events.

Professional Conduct

• Maintain discipline, punctuality, and a professional appearance.
• Treat patients, visitors, and staff courteously and respectfully.
• Maintain confidentiality regarding hospital operations and patient information.

Key Skills Required

• Vigilance and alertness
• Effective communication
• Physical fitness
• Conflict resolution
• Basic first aid knowledge
• Fire safety awareness
• Emergency response skills
• Customer service orientation
• Report writing and documentation
• Knowledge of hospital security protocols Role & responsibilities