Security Analyst

Staples India; Chennai District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Staples India is seeking a Security Analyst to support Saviynt IGA operations, handling L2 tickets and app onboarding using standard connectors. You will configure access reviews, create SOPs for L1 provisioning, and assist in production incident resolution to meet SLA targets.

The role requires 2–5 years in IGA, with Saviynt experience mandatory and a readiness to work in shifts and collaborate across teams. Java development experience is a plus.

Qualifications

• 2–5 years of experience in IGA solution Saviynt (minimum 3 years mandatory).
• Experience with other IGA solutions like SailPoint, Oracle Identity Manager is acceptable but Saviynt is required.

Responsibilities

• Analyze and resolve L2 tickets.
• Application Onboarding – standard pattern of applications using out-of-the-box connectors.
• Configure and support access review campaigns and remediation for connected and disconnected apps.
• Create SOPs for L1 service desk handling identity provisioning tickets.
• Support production incidents and restore service within SLA targets.
• Automate assigned manual repetitive tasks and gaps in processes.
• Flexible shifts; up-skilling toward L3 and Saviynt certification.
• Deliver continuous service improvements to automate L1/L1.5 tasks.

Skills

Saviynt IGA

L2 Tickets

App Onboarding

Access Certification

Shift Work

Team Collaboration

Communication

Java Development

Education

BE in Computer Science/Information Security or related field

Job description

Role Summary The Security Analyst should work as a support analyst for the Saviynt IGA solution, key delivery outcomes expected from this role are: Analyze and resolve L2 tickets; Application Onboarding – Standard pattern of applications leveraging out of the box connectors; Access certification campaign – Configure and support access review and remediation process for connected and disconnected applications to improve adoption and compliance posture.; Create SOPs for L1 service desk team handling Identity provisioning tickets; Support production incidents, restore the service availability within SLA targets; Automate assigned manual repetitive tasks, tickets, process gaps. To improve productivity and efficiency; Flexible working in shifts as per roster rotation; Up-skilling in Saviynt to handle L3 and minor enhancements; Complete Saviynt certification; Beyond the above outcomes, deliver continuous service improvements to automate the manual L1/1.5 tasks.

Requirements

Education Requirements:

• Minimum Bachelor’s Degree: BE degree in Computer Science, Information Security, or a related field.

Years of Experience: 2-5 years

3 years of relevant Saviynt operations support experience is mandatory.

Basic Qualifications:

• 2-5 years of experience in IGA solution Saviynt. Other IGA solutions like SailPoint, Oracle Identity Manager experience is acceptable, but Saviynt experience (minimum 3 years) is mandatory.
• Working in shift model as per roster rotation strategy
• Team collaboration, Effective communication and Flexibility to work as per project demands

Technical Skills:

• Hands-on operations support experience in IGA (Saviynt). L2 tickets, App Onboarding, Access certification.

Preferred Qualifications:

• Saviynt Operations support experience.
• Java development experience