SDET Engineer - CRM / IVR / ESB / InterOps

Jobskey Search and Selection; Bengaluru; Hybrid; INR 1,200,000 - 1,500,000; Full time

Benefits offered by this job

Hybrid work environment

Exposure to cutting-edge Healthcare technologies

Opportunity to lead large-scale integration programs

Job summary

Jobskey Search and Selection is urgently hiring an SDET Engineer to work on Healthcare Digital Transformation initiatives. This role requires experience in validating APIs, CRM, IVR, and ESB systems.

The ideal candidate should have a minimum of 8 years' experience in SDET roles along with strong healthcare domain expertise. The position offers hybrid work arrangements along with excellent growth opportunities.

Qualifications

• 8+ years of experience in SDET roles focused on healthcare integrations.
• Experience in API validation and middleware testing.
• Strong knowledge of interoperability standards.

Responsibilities

• Own end-to-end API and integration testing across platforms.
• Design and execute comprehensive test strategies for healthcare integrations.
• Validate APIs, HL7 messages, and CMS interoperability requirements.
• Perform cross-system data validation using SQL.
• Lead defect triage and root cause analysis.
• Drive automation coverage and quality engineering best practices.

Skills

Facets (Mandatory – Integration Level Knowledge)

API Testing (REST & SOAP)

Postman / SoapUI / RestAssured

ESB & Middleware Validation

CRM Testing & Contact Center Applications

IVR Workflow Testing

FHIR R4 APIs

HL7 Messaging

SQL Data Validation

Azure DevOps (ADO)

Healthcare Integration Testing

Job description

Urgent Hiring: SDET Engineer – CRM / IVR / ESB / Healthcare Interoperability

Locations: Bangalore | Chennai | Hyderabad | Pune | Vadodara
Work Mode: Hybrid (2-3 Days Work from Office)
Shift Timing: 2:00 PM – 11:00 PM IST
Experience Required: 8+ Years
Open Positions: 2
Notice Period: Immediate Joiners or Candidates Serving Notice Period (Must Join by 15th July)

Join a Next-Generation Healthcare Digital Transformation Program!

We are looking for experienced SDET Engineers with expertise in Healthcare Integrations, CRM, IVR, ESB/Middleware, APIs, and Interoperability Standards. This role offers the opportunity to work on large-scale healthcare ecosystems supporting member and provider experiences across integrated platforms.

Key Skills Required

• Facets (Mandatory – Integration Level Knowledge)
• API Testing (REST & SOAP)
• Postman / SoapUI / RestAssured
• ESB & Middleware Validation
• CRM Testing & Contact Center Applications
• IVR Workflow Testing
• FHIR R4 APIs
• HL7 Messaging
• SQL Data Validation
• Azure DevOps (ADO)
• Healthcare Integration Testing

Healthcare Domain Expertise

• Member Experience Platforms
• Provider Experience Platforms
• Healthcare Interoperability Solutions
• CMS Patient Access APIs
• Provider Directory APIs
• Eligibility, Benefits & Claims Data Integration

Core Technical Requirements

Facets Integration Validation

• Eligibility Data Validation
• Benefits Data Validation
• Claims Data Validation
• API & ESB Layer Data Verification

API & Integration Testing

• REST API Testing
• SOAP Web Services Testing
• Request/Response Validation
• Payload Validation
• Error Handling Validation

ESB / Middleware Testing

• Message Routing Validation
• Data Transformation Validation
  • Payload Accuracy Verification
  • Exception Handling Testing
  • End-to-End Integration Flows

  CRM & IVR Testing

  • Customer Service Workflows
  • Case Management Processes
  • Call Routing Validation
  • IVR Navigation Testing
  • Member & Provider Service Journeys

  Healthcare Interoperability

  • FHIR R4 API Validation
  • HL7 Message Validation
  • CMS Interoperability Compliance
  • Patient Access API Testing
  • Provider Directory API Testing

  Key Responsibilities

  Own end-to-end API and integration testing across CRM, IVR, ESB, and interoperability platforms

  Design and execute comprehensive test strategies for healthcare integrations

  Validate FHIR R4 APIs, HL7 messages, and CMS interoperability requirements

  Perform cross-system data validation using SQL across multiple integrated platforms

  Lead defect triage and root cause analysis across interconnected applications and services

  Validate middleware routing, transformations, payload accuracy, and exception handling

  Drive automation coverage and quality engineering best practices

  Mentor and guide a 10-member engineering squad on integration testing standards and automation frameworks

  Lead complex end-to-end validation involving:

  • CRM Systems
  • IVR Platforms
  • ESB/Middleware Services
  • External Healthcare Partners
  • Healthcare APIs & Interoperability Layers

  Preferred Qualifications

  Strong Healthcare Payer Domain Experience

  Exposure to CMS Regulatory Standards

  Experience with Healthcare APIs and Data Exchange Standards

  Ability to quickly adapt to evolving interoperability frameworks

  Why Join?

  Work on enterprise-scale Healthcare Digital Transformation initiatives

  Exposure to cutting-edge Healthcare Interoperability technologies

  Opportunity to lead large-scale integration testing programs

  Collaborate with global teams and healthcare technology leaders

  Hybrid work environment with excellent growth opportunities