Scrum Master I - Salesforce

UST; Ernakulam; Sur place; INR 1 500 000 - 2 700 000; Plein temps

Résumé du poste

UST is seeking a Salesforce Scrum Master to support Agile software development teams, leveraging 6+ years of IT experience and 3+ years as Scrum Master on Salesforce projects.

You will drive Salesforce implementation and enhancement cycles, facilitate Scrum ceremonies, and manage stakeholders, dependencies and risk across cross-functional teams.

Key skills include Salesforce platforms (Sales Cloud, Service Cloud, Experience Cloud), release management, agile metrics, and continuous improvement.

Qualifications

• 6+ years of overall IT experience.
• 3+ years of experience as a Scrum Master supporting Agile software development teams.

Responsabilités

• Facilitating Agile ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives).
• Stakeholder Management.
• Team Facilitation.
• Cross-functional Team Coordination.
• Communication & Presentation Skills.
• Delivery Tracking and Reporting.
• Managing enterprise-level dependencies and risks.

Connaissances

Scrum Framework

Agile Methodologies

Sprint Planning

Backlog Refinement

Dependency Management

Risk & Issue Management

Agile Metrics

Continuous Improvement

Stakeholder Management

Team Facilitation

Cross-functional Coordination

Communication Skills

Delivery Tracking

Outils

Salesforce Platform

Sales Cloud

Service Cloud

Experience Cloud

Salesforce Release Management

Salesforce Delivery Lifecycle

OmniStudio

Health Cloud

Description du poste

• 3+ years of experience as a Scrum Master supporting Agile software development teams
• Experience working on Salesforce implementation and enhancement projects

Role Description

Salesforce Scrum Master

Experience Range

• 6+ years of overall IT experience
• 3+ years of experience as a Scrum Master supporting Agile software development teams
• Experience working on Salesforce implementation and enhancement projects

Hiring Location:

• Bangalore, Chennai, Pune, Noida, Kochi, Trivandrum

Must-Have Skills

Agile & Scrum

• Scrum Framework
• Agile Methodologies
• Sprint Planning & Execution
• Backlog Refinement
• Dependency Management
• Risk & Issue Management
• Agile Metrics & Reporting
• Continuous Improvement Practices

Salesforce Experience

• Experience in Salesforce implementation or enhancement projects
• Salesforce Platform understanding
• Sales Cloud
• Service Cloud
• Experience Cloud
• Salesforce Release Management
• Salesforce Delivery Lifecycle

Delivery & Stakeholder Management

• Facilitating Agile ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives)
• Stakeholder Management
• Team Facilitation
• Cross-functional Team Coordination
• Communication & Presentation Skills
• Delivery Tracking and Reporting
• Managing enterprise-level dependencies and risks

Good-to-Have Skills

• OmniStudio
• Health Cloud
• Agile Coaching & Mentoring
• SAFe Agile practices
• Enterprise-scale Salesforce Program Delivery
• Conflict Resolution
• Process Improvement & Agile Maturity Initiatives

Preferred Certifications

Agile Certifications

• Certified Scrum Master (CSM)
• Professional Scrum Master (PSM)
• SAFe Scrum Master (SSM)
• SAFe Agilist

Salesforce Certifications

• Salesforce Administrator
• Salesforce Business Analyst
• Salesforce Platform App Builder

Preferred Domain Experience

• U.S. Healthcare Payer
• Claims & Benefits Administration
• Provider Management
• Member Services
• Care Management
• Digital Health Platforms

Skills

Salesforce, Scrum, Stakeholder Management, Project Management