Salesforce Project Manager

Leadout Capital; Bengaluru; On-site; INR 2,400,000 - 3,600,000; Full time

Benefits offered by this job

Travel opportunities

Performance bonus

Job summary

Leadout Capital seeks a Salesforce Project Manager (Individual contributor) to own the end-to-end delivery of global Salesforce implementations. You will lead Agile delivery, manage budgets and governance, and align stakeholders across executive forums.

This role demands strategic thinking, hands-on delivery leadership, and experienced collaboration with architects and product owners. You will drive delivery excellence while protecting margins and scaling impact across industries, including

Qualifications

• 10+ years in IT with 5+ years delivering Salesforce projects.
• Proven Salesforce implementations across Cloud stacks and domains.

Responsibilities

• Lead end-to-end Salesforce delivery and governance across global programs.
• Drive Agile delivery with Scrum/SAFe, ensure predictability and value.
• Develop integrated plans, manage risks, and report progress to executives.
• Protect margins, manage budgets, and optimise resource use.
• Champion AI-enabled delivery tools and Agentic delivery mindset.
• Engage stakeholders and executives with clear, confident communication.

Skills

Salesforce Delivery

Agile Leadership

Stakeholder Management

Program Planning

Budget Management

AI-Enabled Delivery

Jira & DevOps

SAFe Scrum

Tools

JIRA

Azure DevOps

MS Project

Smartsheets

Google Workspace

Job description

As a Salesforce Project Manager (Individual contributor), you will lead & own the end-to-end delivery of global, outcomes Salesforce implementations using Agile methodologies and modern, AI-enabled delivery practices. You will be accountable for delivery excellence, financial performance, governance, and stakeholder alignment, operating with a strong business-owner & customer first mindset.
This role requires strategic thinking, executive presence, and hands-on delivery leadership to manage complex Salesforce programs, protect project margins, and scale delivery impact across the organisation.

What We Expect

• End-to-End Salesforce Delivery & Financial Ownership: Own the complete Salesforce delivery lifecycle, managing scope, timelines, risks, resourcing, and dependencies while ensuring high-quality outcomes and protecting Sold vs. Delivered margins.
• Agile Delivery Leadership: Lead Agile delivery using frameworks such as Scrum and SAFe, driving sprint execution, backlog prioritisation, delivery predictability, and high-performing cross-functional Salesforce teams.
• Program Planning & Roadmap Management: Develop and manage integrated project plans and delivery roadmaps, ensuring transparent progress reporting, risk visibility, and dependency management across the engagement lifecycle.
• Stakeholder & Executive Management: Drive stakeholder alignment through effective communication, executive reporting, governance forums, and proactive escalation management in complex, global environments.
• Quality Governance & Delivery Excellence: Establish and enforce delivery governance, standards, and best practices, ensuring compliance, quality benchmarks, and continuous improvement across projects.
• Resource & Budget Management: Plan and optimise project resourcing, manage budgets and forecasts, track financials, and mitigate delivery and financial risks throughout the engagement.
• AI-Driven Productivity Enhancement: Encourage the strategic adoption of authorised AI technologies to boost team efficiency and optimise overall project delivery cycles
• Core Industry & Domain Specialization: Direct experience leading complex, end-to-end digital transformation programs across key global industries, including Financial Services, Healthcare, Life Sciences, Manufacturing, Retail, and Consumer Goods.
• Timezone flexibility : Timezone flexibility to ensure comprehensive support and alignment with global customer needs

Requirements

• 10+ years of total experience in the IT industry, with 5+ years delivering Salesforce projects
• Proven experience managing Salesforce implementations across Sales Cloud, Service Cloud, Experience Cloud and/or Industry clouds
• Strong understanding of the Salesforce delivery lifecycle, with the ability to collaborate effectively with Architects and Technical Leads (hands-on configuration is not required)
• Demonstrated ability to communicate clearly, confidently, and assertively with senior stakeholders and executives
• Salesforce Certifications (any one):
  • Sales Cloud Consultant
  • Service Cloud Consultant
  • Experience Cloud Consultant
• Project / Agile Management Certification (any one):
  • PMP, PMI-ACP, SAFe Agilist, PRINCE2, CSM, or PSM
• Hands-on experience with project management and collaboration tools such as JIRA, Azure DevOps (ADO), MS Project, Smartsheets, Google Workspace
• Awareness and practical exposure to AI-enabled delivery tools (e.g., Gemini, Notebook LM) and an Agentic Delivery mindset
• Willingness to travel on a need basis

Desirable/Nice to Have:

• Experience delivering Salesforce projects in Financial Services, Consumer Goods, Healthcare, or Life Sciences domain(s)
• Exposure to MuleSoft, Salesforce Data Cloud, or related integration and data platforms
• Salesforce Agentforce Specialist or Legend certifications, with experience managing Agentforce-enabled projects