Scrum Master 4C

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Gurugram District; Hybrid; INR 900,000 - 1,300,000; Full time

Job summary

Genpact, a global leader in AI-powered process transformation, seeks a Scrum Master to guide agile teams through sprints and scale impact across initiatives. You will facilitate ceremonies, coach teams on Scrum principles, and partner with product owners to deliver value. Hybrid work model with English proficiency required.

Strong collaboration, communication, and leadership skills are essential to drive continuous improvement and successful outcomes in a fast-moving environment.

Qualifications

• Bachelors in Commerce, Economics or Finance.
• Masters in Business Administration or Business Analytics.

Responsibilities

• Lead scrum team and remove obstacles to progress.
• Organize and facilitate sprint planning meetings.
• Facilitate daily stand-ups, demos, and decision-making processes.
• Plan and prioritize sprints/releases; track progress with agile metrics.
• Ensure accuracy of inputs on Azure DevBoards and cross-team coordination.

Skills

Agile Methodology

Client Relations

Collaboration Tools

Design Thinking

Executive Presence

Inclusion

People Leadership

Personal Effectiveness

Project Management

Risk Management

Scaled Agile Framework (SAFe)

Storytelling

Education

Bachelors - Commerce

Bachelors - Economics

Bachelors - Finance

Masters - Business Administration

Masters - Business Analytics

Job description

Scrum Master

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

• Collaborating, facilitating, and leading the scrum team to overcome obstacles and realize success throughout the life of each sprint
• Organize and facilitates the sprint planning meeting
• Facilitates daily stand-up meetings, demo, and decision-making processes to ensure quick inspection and proper use of adaptation process
• Planning and prioritization of sprints/releases
• Conduct scrum ceremonies as per sprint/release cadence - epic grooming, sprint planning, daily stand-ups, retrospectives, sprint demonstrations
• Sprint tracking, Daily, Weekly, monthly reporting
• Compliance and audit to keep a check on the accuracy of inputs on Azure DevBoards
• Cross-team coordination and Issue resolution
• Excellent communication and written skills
• Flexible to work in any shift and weekends.
• Facilitate Scrum ceremonies such as daily standup meetings, sprint planning, sprint review, and sprint retrospective; Coach and mentor team members on Scrum principles and practices; Remove impediments to the team's progress; Work collaboratively with product owners and stakeholders to prioritize and deliver work effectively; Track and report project progress using Agile tools and metrics; Continuously improve team dynamics, processes, and performance.

Qualifications

• Bachelors - Commerce
• Bachelors - Economics
• Bachelors - Finance
• Masters - Business Administration
• Masters - Business Analytics

Certifications

• Project Management Professional - Project Management Institute (PMI)Project Management Institute (PMI)

Required Skills

• Agile Methodology
• Client Relations
• Collaboration Tools
• Design Thinking
• Executive Presence
• Inclusion
• People Leadership
• Personal Effectiveness
• Project Management
• Risk Management
• Scaled Agile Framework (SAFe)
• Storytelling

Language

English

Language Proficiency

Proficient - C2

Additional Job Location

-

Job Type

Regular

Master Skill List

Technology Delivery Management

Remote Type

Hybrid

Work Shift

Day Job (India)

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.