Sr. Manager - Technology Business Partner 4D

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Hyderabad; Hybrid; INR 3,000,000 - 6,000,000; Full time

Job summary

Genpact is seeking a Sr. Manager - Technology Business Partner to lead AI-driven process optimization across enterprise-scale initiatives. You will analyze current processes, collaborate with cross-functional teams, and guide the delivery of innovative technology solutions that transform operations.

The role emphasizes executive presence, stakeholder management, and a hands-on approach to designing scalable improvements in a fast-moving, innovation-driven environment.

Qualifications

• Experience in Agile methodologies and change management.
• Ability to manage client relations and drive collaboration using modern tools.
• Proven track record in designing and implementing process improvements.
• Strong storytelling and executive presence to influence stakeholders.
• Experience with technology adoption and deployments across complex programs.

Responsibilities

• Develop and implement strategies to optimize business processes.
• Analyze current processes and identify areas for improvement.
• Collaborate with cross-functional teams to drive process efficiencies.
• Lead process improvement projects and initiatives.
• Monitor and evaluate the effectiveness of process optimization efforts.
• Provide guidance and mentorship to team members involved in process optimization.

Skills

Agile Methodology

Change Management

Client Relations

Collaboration Tools

Design Thinking

Executive Presence

Inclusion

Modernizing Operations

People Leadership

Personal Effectiveness

Risk Management

Storytelling

Technology Adoption

Technology Deployments

Education

Bachelors - Commerce

Bachelors - Economics

Bachelors - Finance

Masters - Business Administration

Masters - Business Analytics

AWS Certified Solutions Architect - Associate

AWS Certified Solutions Architect - Professional

Certified Business Intelligence Professional (CBIP)

Certified Risk Professional (CRP)

ITIL Foundation

Tools

Jira

TDWI

Job description

Sr. Manager - Technology Business Partner

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

• Develop and implement strategies to optimize business processes;
• Analyze current processes and identify areas for improvement;
• Collaborate with cross-functional teams to drive process efficiencies;
• Lead process improvement projects and initiatives;
• Monitor and evaluate the effectiveness of process optimization efforts;
• Provide guidance and mentorship to team members involved in process optimization.

Qualifications

Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications

• AWS Certified Solutions Architect - Associate - UdemyUdemy
• AWS Certified Solutions Architect - Professional - Amazon Web Services (AWS)Amazon Web Services (AWS)
• Certified Business Intelligence Professional (CBIP) - TDWI (The Data Warehousing Institute)TDWI (The Data Warehousing Institute)
• Certified Risk Professional (CRP) - UdemyUdemy
• ITIL Foundation - AxelosAxelos

Required Skills

• Agile Methodology
• Change Management
• Client Relations
• Collaboration Tools
• Design Thinking
• Executive Presence
• Inclusion
• Modernizing Operations
• People Leadership
• Personal Effectiveness
• Risk Management
• Storytelling
• Technology Adoption
• Technology Deployments

Language

English (Required), English (Required)

Language Proficiency

Proficient - C2

Job Type

Regular

Master Skill List

Technology Business Partner

Remote Type

Hybrid

Work Shift

Day Job (India)

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Equal Opportunity Employer

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.