Scrum Master

Quest Global; Thiruvananthapuram; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Quest Global is seeking an experienced Scrum Master in India to coach multiple Scrum teams, facilitate ceremonies, and remove impediments to delivery. You will collaborate with Product Owners and stakeholders to keep the backlog well-defined and prioritized, while tracking metrics to improve velocity and predictability.

Across SAFe or agile environments, you will drive continuous improvement, foster a high-performing team culture, and ensure transparent project status through dashboards and

Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
• 5–10 years of IT experience with at least 2–5 years as a Scrum Master.
• Strong understanding of Scrum, Agile, Kanban, and Lean principles.
• Experience facilitating Agile ceremonies for multiple Scrum teams.
• Excellent stakeholder management, facilitation, and conflict resolution skills.
• Strong analytical and problem-solving abilities.
• Experience with Agile tools such as Jira, Azure DevOps, Rally, or similar.
• Knowledge of Agile metrics and reporting.
• Excellent verbal and written communication skills.

Responsibilities

• Facilitate all Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, Sprint Retrospectives, and Backlog Refinement.
• Coach and mentor Scrum teams on Agile principles, Scrum framework, and best practices.
• Remove impediments and proactively resolve issues impacting team delivery.
• Collaborate with Product Owners to ensure the product backlog is well-defined, prioritized, and ready for upcoming sprints.
• Track sprint progress using Agile metrics such as Velocity, Burndown Charts, Cycle Time, and Sprint Predictability.
• Drive continuous improvement initiatives to enhance team effectiveness and delivery quality.
• Foster a collaborative, self-organizing, and high-performing team environment.
• Coordinate cross-functional dependencies and manage risks affecting sprint and release commitments.
• Ensure transparency of project status through dashboards and regular stakeholder communication.
• Support release planning, PI Planning (if working in SAFe), and roadmap execution.
• Promote Agile maturity across teams and coach stakeholders on Agile ways of working.
• Work closely with Engineering Managers, Product Managers, Architects, QA, and business stakeholders to ensure successful product delivery.

Skills

Analytical thinking

Problem solving

Stakeholder management

Communication skills

Facilitation

Conflict resolution

Education

Bachelor's degree in Computer Science / Engineering / IT

Tools

Jira

Azure DevOps

Rally

Job description

Job Requirements

At Quest Global, it’s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.

At Quest Global, it’s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.

Key Responsibilities

• Facilitate all Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, Sprint Retrospectives, and Backlog Refinement.
• Coach and mentor Scrum teams on Agile principles, Scrum framework, and best practices.
• Remove impediments and proactively resolve issues impacting team delivery.
• Collaborate with Product Owners to ensure the product backlog is well-defined, prioritized, and ready for upcoming sprints.
• Track sprint progress using Agile metrics such as Velocity, Burndown Charts, Cycle Time, and Sprint Predictability.
• Drive continuous improvement initiatives to enhance team effectiveness and delivery quality.
• Foster a collaborative, self-organizing, and high-performing team environment.
• Coordinate cross-functional dependencies and manage risks affecting sprint and release commitments.
• Ensure transparency of project status through dashboards and regular stakeholder communication.
• Support release planning, PI Planning (if working in SAFe), and roadmap execution.
• Promote Agile maturity across teams and coach stakeholders on Agile ways of working.
• Work closely with Engineering Managers, Product Managers, Architects, QA, and business stakeholders to ensure successful product delivery.

We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard.

We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace.

Work Experience

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
• 5–10 years of overall IT experience with at least 2–5 years as a Scrum Master.
• Strong understanding of Scrum, Agile, Kanban, and Lean principles.
• Experience facilitating Agile ceremonies for multiple Scrum teams.
• Excellent stakeholder management, facilitation, and conflict resolution skills.
• Strong analytical and problem-solving abilities.
• Experience with Agile tools such as Jira, Azure DevOps, Rally, or similar.
• Knowledge of Agile metrics and reporting.
• Excellent verbal and written communication skills.