Scrum Master

Tredence; Gurugram District, Bengaluru, Pune District; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

A leading analytics services firm in Bengaluru is seeking a Senior Delivery Specialist - Scrum Master to oversee Agile project delivery in the retail sector. You will drive project execution, manage risks, and collaborate with cross-functional teams to achieve data-driven results. The ideal candidate has 4-8 years of Agile project management experience, strong leadership skills, and a Bachelor's degree in Engineering. Enjoy a balanced work culture and grow professionally while contributing to impactful projects.

Qualifications

• 4-8 years of experience in Agile project and program management.
• Strong expertise in applying Agile frameworks for projects.
• Confident in conflict resolution and stakeholder communication.

Responsibilities

• Lead design and implementation of Agile frameworks for retail projects.
• Manage multiple agile projects simultaneously.
• Facilitate stakeholder communication to ensure project momentum.

Skills

Agile project management

Team leadership

Conflict resolution

Jira

Microsoft Azure DevOps

Education

Bachelor's degree in Engineering

Tools

Jira

Microsoft Azure DevOps

Job description

Job Title: Senior Delivery Specialist - Scrum Master

Location: Bangalore, Gurgaon

Experience: 6-8 years

About Us:

Tredence differentiates itself from other analytics services firms by enabling last mile adoption of insights. We drive true business impact by uniting our strengths in business analytics, data science, and software engineering. We help our clients deliver on the artificial intelligence imperative in a practical and demystified way. To know more about us, visit: www.tredence.com

Job Overview:

As a Senior Delivery Specialist at Tredence, you will lead the delivery of agile projects within the retail sector, ensuring seamless execution and successful adoption of data-driven solutions. Success in this role means effectively managing cross-functional teams, mitigating risks, and delivering impactful outcomes aligned with business objectives. You will serve as a key link between our technology and client teams, driving agility and operational excellence. This position plays a vital role in advancing Tredence's mission to deliver practical AI solutions with measurable business impact.

What will your role look like?

• Lead the design and implementation of Agile frameworks tailored to retail projects, driving efficient delivery and continuous improvement.
• Manage multiple agile projects and programs simultaneously, ensuring alignment with strategic goals and timelines.
• Facilitate conflict resolution and stakeholder communication to maintain team cohesion and project momentum.
• Utilize Jira and Microsoft Azure DevOps (ADO) tools to track progress, manage backlogs, and report on project status.
• Provide process consulting to optimize workflows and enhance delivery efficiency.
• Identify, assess, and mitigate risks proactively to safeguard project outcomes.
• Develop and execute strategic plans that align project deliverables with client expectations.
• Train, coach, and mentor team members and clients on agile principles and best practices to foster capability building.

You will need:

• Demonstrate 4-8 years of experience in Agile project and program management, preferably within the retail industry.
• Possess a Bachelors degree in Engineering (BE/BTech) or an equivalent technical discipline.
• Exhibit strong expertise in designing and applying Agile frameworks that drive successful project delivery.
• Apply conflict resolution techniques effectively to maintain productive team dynamics.
• Utilize Jira and MS Azure DevOps (ADO) tools proficiently for project tracking and reporting.
• Deliver process consulting that improves operational efficiency and adaptability.
• Execute risk management strategies to foresee and minimize project disruptions.
• Lead strategic planning efforts that align project goals with organizational priorities.
• Conduct training, coaching, and mentoring sessions to develop agile proficiency across teams.

Good to Have Skills:

• Hold Agile certifications such as Certified Scrum Master (CSM), Agile Certified Practitioner (PMI-ACP), or similar credentials.
• Possess prior experience working in AI-driven analytics or data science project environments.
• Demonstrate knowledge of software engineering practices to better interface with technical teams.
• Exhibit strong interpersonal and communication skills to engage diverse stakeholders effectively.
• Show experience in change management initiatives within agile transformations.

Why you will love this job:

At Tredence, you will contribute to transformative retail projects that leverage cutting-edge analytics and AI technologies. This role offers ample opportunities for professional growth through exposure to diverse client challenges and continuous learning. You will thrive in a collaborative and supportive environment that values innovation, agility, and knowledge sharing. Enjoy a balanced work culture in