Saviynt Support Engineer

HCLTech; Bengaluru; On-site; INR 2,600,000 - 4,200,000; Full time

Job summary

HCLTech in Bengaluru is seeking an experienced Saviynt professional to lead IAM initiatives and provide L3 support for global customers. You will implement and customize Saviynt IGA solutions, troubleshoot critical incidents, and collaborate with cross-functional teams to ensure seamless identity governance.

The role requires 8+ years in Saviynt, strong Java debugging skills, and hands-on experience with LDAP and enterprise app servers.

Qualifications

• 8+ years of Saviynt IGA development, implementation, or support.
• Minimum 2 years of hands-on L3 Support experience in Saviynt.
• Strong understanding of IAM concepts (JML, RBAC, Provisioning & Access Governance).
• Hands-on experience with Access Reviews and Certifications in Saviynt.
• Strong Java debugging and troubleshooting skills.
• Good understanding of LDAP concepts and directory services.
• Experience with Saviynt workflows, forms, and platform components.
• Exposure to application/web servers such as Tomcat, WebLogic, or WebSphere.

Responsibilities

• Provide L3 support and implementation expertise for Saviynt IGA solutions.
• Troubleshoot and resolve complex production issues and critical incidents.
• Develop, customize, and support Saviynt workflows, forms, and integrations.
• Collaborate with global teams and customer stakeholders.
• Support access reviews, certifications, provisioning, and governance processes.
• Ensure high-quality service delivery and customer satisfaction.

Skills

Saviynt IGA

Java debugging

L3 Support

IAM concepts

Collaboration

Tools

Tomcat

WebLogic

WebSphere

Job description

Are you an experienced Saviynt professional with strong expertise in IGA, Java development, and L3 Support? Join HCLTech and be part of a dynamic team supporting enterprise IAM solutions for global customers.

Experience: 8+ Years

• Provide L3 support and implementation expertise for Saviynt IGA solutions.
• Troubleshoot and resolve complex production issues and critical incidents.
• Develop, customize, and support Saviynt workflows, forms, and integrations.
• Collaborate with global teams and customer stakeholders.
• Support access reviews, certifications, provisioning, and governance processes.
• Ensure high-quality service delivery and customer satisfaction.

Required Skills & Experience

• 8+ years of experience in Saviynt IGA development, implementation, or support.
• Minimum 2 years of hands-on L3 Support experience in Saviynt.
• Strong understanding of IAM concepts including:
• Joiner-Mover-Leaver (JML)
• Role-Based Access Control (RBAC)
• Provisioning & Access Governance
• Hands-on experience with Access Reviews and Certifications in Saviynt.
• Strong Java debugging and troubleshooting skills.
• Good understanding of LDAP concepts and directory services.
• Experience with Saviynt workflows, forms, and other platform components.
• Exposure to application/web servers such as Tomcat, WebLogic, or WebSphere.
• Strong communication skills with customer-facing experience.
• Ability to work effectively under pressure during critical incidents.
• Strong team player with excellent problem-solving skills.
• Work with enterprise-scale IAM programs.
• Collaborate with global customers across diverse industries.
• Opportunity to solve complex identity governance challenges.
• Be part of a fast-growing and highly skilled IAM team.

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