SAP Test Manager

Cardinal Health; Bengaluru; Hybrid; INR 3,500,000 - 6,000,000; Full time

Job summary

Cardinal Health, Inc. Bangalore, India, is seeking a seasoned Manager – IT Quality Control, Test Lead for SAP testing. Lead the testing lifecycle across SAP processes, drive quality, and manage 12–15 SMEs in a fast-paced, hybrid environment.

The role emphasizes strategic leadership, cross-functional collaboration, and governance of testing standards while guiding adoption of new technologies and AI-assisted testing to improve efficiency.

Qualifications

• Bachelor’s Degree with equivalent experience.
• 15+ years of IT and 12+ years in Testing with SAP.
• Strong knowledge of SAP and enterprise testing.
• Experience leading testing capabilities across multi-tier applications.

Responsibilities

• Lead testing strategy aligned with business objectives.
• Build and lead cross-functional teams including employees and vendors.
• Define standards, KPIs and roadmaps for testing and QA.
• Mentor and upskill COE members on new testing technologies.

Skills

SAP testing

QA leadership

Test automation

Stakeholder management

Education

Bachelor’s Degree with equivalent experience

Job description

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a is a global, integrated healthcare services and products company, providing customized solutions for hospitals, health systems, pharmacies, ambulatory surgery centers, clinical laboratories, and physician offices worldwide.The company provides clinically proven medical products and pharmaceuticals and cost-effective solutions that enhance supply chain efficiency from hospital to home. Cardinal Health connects patients, providers, payers, pharmacists and manufacturers for integrated care coordination and better patient management. Backed by nearly 100 years of experience, with approximately 50,000 employees in 46 countries and Fiscal 2024 revenues of $226 billion, Cardinal Health ranks among the top 25 on the Fortune 500.In Bangalore we are excited to create an Innovation and Capability Centre that allows us to further inhouse talent and scale that talent across our business. Our ambition is to build differentiated opportunities that allows our organization to advance rapidly, across Software-defined networking, machine learning and big data.What Quality Control contributes to Cardinal HealthInformation Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.Quality Control analyzes and inspects Information Technology products and processes for compliance with internal and external specifications and standards. This job family collaborates with IT Project Management, Business Integration, and Application Development & Maintenance teams, among others, during implementation and integration projects to proactively identify compliance requirements and risks. Quality Control also conducts regular audits and develops and communicates new quality control procedures for the function.Job Summary - Manager – IT Quality Control, Test Lead - SAPWe are seeking a highly experienced leader who can lead day-to-day activities in software testing lifecycle and oversee a team responsible for developing & executing processes and methodologies on quality assurance across a diverse technological landscape. In this role you need to manage testing capabilities in a new and existing IT landscape while also focusing on emerging technologies to deliver world-class solutions.The primary focus for this role is to lead a team of specialists focused on testing capabilities in SAP business process, testing solution design and configuration standards, and work on cross-functional teams for business outcomes. You will also need to roll up your sleeves to design and build solutions and stay current with industry trends. The ideal candidate will oversee testing across multiple projects, design scalable testing architectures, and build solutions that drive efficiency and innovation to align with the organization’s strategic goals. This role requires strong leadership, stakeholder management, and technical expertise to ensure seamless integration across a diverse application landscape.This role will be responsible for ensuring the highest quality of solution design in our current enterprise IT landscapes along with testing strategies at the same time to oversee and drive large-scale organizational change initiatives by implementing the latest technologies. This role will also establish and implement functional and configuration standards and methodologies, product roadmaps, solution standards, and frameworks for application reuse. This role requires strong leadership, to lead development teams of 12-15 SMEs, stakeholder management, and technical expertise to ensure seamless integration across diverse application landscapes.ResponsibilitiesStrategic Leadership:Support and implement the overall testing strategy aligned with business objectivesSupport defining roadmaps and corresponding financial plans for technological investments to stay current with the technological trendsServe as a trusted advisor to executive leadership, providing insights into testing capabilities and trendsTeam Leadership and Collaboration:Build and lead cross-functional teams, including employees, consultants, and third-party vendorsFoster collaboration among IT, business units, and external partners to ensure smooth integration and user adoptionProvide mentorship and training to team members on domain knowledge, configuration standards, and advanced technology solutionsMonitor project progress, manage resources, and ensure alignment with quality standardsFunctional Expertise:Strong to very strong understanding of SAP business process (Customer Onboarding, Order to Deliver, Pricing and R&I, Supply chain planning, inventory management, logistics, warehousing, procurement, SCN, RTR)Knowledge of healthcare industry standards and regulations related to end-to-end enterprise solutionsProficiency in test automation and testing toolsExperience with various testing methodologies including functional, non-functional, and performance testingIntegrate AI technologies in Testing solution development to improve quality, faster to market, and reduce costsCollaborate cross-functionally with enterprise, infrastructure, architecture, and cross-functional leaders to achieve resultsDevelop and maintain configuration standards and establish KPIs to measure the design and configuration quality and track post-implementation performanceElevate Testing COE team members skills and knowledge of the latest technologies and trends using various forums like training sessions and hackathonsDocuments and manages SOPs for software and information platform systemsQualificationsBachelor’s Degree with equivalent experienceMinimum 15 years of IT and 12 years of hands-on experience in Testing ecosystem with extensive knowledge in SAP and associated integrationProven record of accomplishment of leading testing capability on multi-tier applications and other major implementation projectsStrong knowledge of advanced technologies in Testing and AutomationExperience in governing development across multiple projects simultaneously to ensure adherence to development standardsEffective program managementAbility to communicate complex technical concepts to non-technical stakeholdersStrong stakeholder and people management skillsExpertise in change management and user adoption strategiesTiming – 1:00pm to 10:00pm IST OR 2:30am to 11:30am EST (to cover extended US period). This schedule may vary depending on the business requirementsDemonstrated ability to lead, motivate, and manage diverse teams along with innovation and driving changeEnjoys detailed and challenging puzzles, thrives in a fast-paced dynamic environment, and possesses the aptitude to work independentlyExperience working in an onshore-offshore development modelExcellent communication skills with the ability to switch contexts between highly technical and business-focused topics quickly and easilySomeone that embraces diversity, and values people not just for what they do but who they areActively foster an environment where people can bring their authentic selves to workHighly desiredExperience collaborating in global/geographically diverse teamsStrategic mindset and critical thinkingProcess oriented – grasps process flows and can translate them to Business impact. Must be driven to seek intent, draw meaningful conclusions and drive valueExcellent written and verbal communication skillsSelf-motivated. Must be flexible and willing to adapt to changeAbility to lead meetings/calls – must be comfortable leading large meetings, presentingMust be very thorough with day-to-day planning and keeping oneself organizedWillingness to work off hours, as requested (minimal)What is expected of you and others at this levelManages department operations and supervises professional employees, front line supervisors and/or business support staff.Participates in the development of policies and procedures to achieve specific goals. Ensure employees operate within guidelines.Decisions have a short-term impact on work processes, outcomes and customers.Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management; Interactions normally involve resolution of issues related to operations and/or projects; Gains consensus from various parties involvedApplies advanced knowledge and understanding of concepts, principles, and technicalcapabilities to manage a wide variety of projectsParticipates in the development of policies and procedures to achieve specific goalsRecommends new practices, processes, metrics, or modelsWorks on or may lead medium to complex projects of large scopeProjects may have significant and long-term impactProvides solutions which may set precedentPersuades others into agreement in sensitive situations while maintaining positive relationshipsIndependently determines method for completion of new projectsReceives guidance on overall project objectivesActs as a mentor to less experienced colleaguesJob Location: Bangalore, IndiaWork mode: Flex Hybrid - 3 days per week, work from officeCardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.To read and review this privacy notice click here